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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

downloads window stays on "unknown time remaining"

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  • Igcine ukuphendulwa ngu z. ixa

z. ixa
z. ixa
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Hi, i have been trying for awhile to download a program that i trust, but the downloads window stays on "unknown time remaining". Is there a way i can get it to show me more info on how much more data or time it needs to go before it's finished?

I don't want to hold my breath indefinitely, if i should maybe close out and restart the whole process?

My internet connection is currently excellent, so it can't be that.

I also cleared my download history, and also changed my downloads to a different folder.

If possible, iwish to avoid having to reset the entire FF browser.

Help anyone?

Thanks!

Hi, i have been trying for awhile to download a program that i trust, but the downloads window stays on "unknown time remaining". Is there a way i can get it to show me more info on how much more data or time it needs to go before it's finished? I don't want to hold my breath indefinitely, if i should maybe close out and restart the whole process? My internet connection is currently excellent, so it can't be that. I also cleared my download history, and also changed my downloads to a different folder. If possible, iwish to avoid having to reset the entire FF browser. Help anyone? Thanks!

Isisombululo esikhethiwe

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (2)

cor-el
cor-el
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Isisombululo Esikhethiwe

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

z. ixa
z. ixa Umnikazi wombuzo
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thank you cor-el, i disabled my Avast Antivirus and that fixed it!

What was a bummer after that was that i found i had to disable my Avast every single time before opening my downloaded program. I went through all the Avast active protection settings and added my program to its exclusions, but the problem remained.

Finally, i discovered another branch of exclusions hidden under the general exclusions: deep screen and hardened mode, and after adding the paths to those as well, it all works great!

Thanks, and have a great day!

Okulungisiwe ngu z. ixa