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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I deal with courts. I received today an email saying your browser will become incompatible because it won't use Silverlight

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This is what I received:

You are receiving this email because you used the Third Judicial Circuit Court eFiling Portal. Effective May 31, 2016 the Mozilla Firefox web browser will no longer support websites that use Microsoft Silverlight, including the current eFile & Serve website. Firefox users will receive a message that their web browser is not compatible, and are encouraged to use Internet Explorer 11 or older as their primary browser to eFile. Mac users should use the Safari browser.

To see a full list of compatible browsers and operating systems, please visit Microsoft's website: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx, then click on the "System Requirements" tab.

Tyler Technologies is working with your court to provide alternative solutions to the change Firefox has made. Further communication will be provided at a later date.

This is what I received: You are receiving this email because you used the Third Judicial Circuit Court eFiling Portal. Effective May 31, 2016 the Mozilla Firefox web browser will no longer support websites that use Microsoft Silverlight, including the current eFile & Serve website. Firefox users will receive a message that their web browser is not compatible, and are encouraged to use Internet Explorer 11 or older as their primary browser to eFile. Mac users should use the Safari browser. To see a full list of compatible browsers and operating systems, please visit Microsoft's website: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx, then click on the "System Requirements" tab. Tyler Technologies is working with your court to provide alternative solutions to the change Firefox has made. Further communication will be provided at a later date.

All Replies (2)

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hi jim48043, firefox continues to support npapi plugins like silverlight until the end of 2016 at least (this is also mentioned at the system requirements page that you have referenced). https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/

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Same PC as you posted here with? Using WinXP which went End-Of-Life over two years ago.

jim48043 said

This is what I received: You are receiving this email because you used the Third Judicial Circuit Court eFiling Portal. Effective May 31, 2016 the Mozilla Firefox web browser will no longer support websites that use Microsoft Silverlight, including the current eFile & Serve website. Firefox users will receive a message that their web browser is not compatible, and are encouraged to use Internet Explorer 11 or older as their primary browser to eFile. Mac users should use the Safari browser. To see a full list of compatible browsers and operating systems, please visit Microsoft's website: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx, then click on the "System Requirements" tab. Tyler Technologies is working with your court to provide alternative solutions to the change Firefox has made. Further communication will be provided at a later date.