Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu philipp

Jnewton
Jnewton
more options

AdapterDeviceID: 0x6740 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:46.0.1,loop%40mozilla.org:1.2.6,e10srollout%40mozilla.org:1.0,firefox%40getpocket.com:1.0 BuildID: 20160502172042 CrashTime: 1462893859 EMCheckCompatibility: true Email: FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1462805858 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x6740 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 267 StartupTime: 1462893858 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20160502172042","version":"46.0.1","vendor":"Mozilla","platformVersion":"46.0.1","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20160128.01","architecturesInBinary":"i386-x86_64"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32768,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":42,"stepping":7,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":2700,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Darwin","version":"14.4.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6740","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":1}],"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"unsupportedChannel","telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.startup.homepage":"<user-set>"},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{}} Theme: classic/1.0 Throttleable: 1 UptimeTS: .65962532 Vendor: Mozilla Version: 46.0.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 0x6740 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:46.0.1,loop%40mozilla.org:1.2.6,e10srollout%40mozilla.org:1.0,firefox%40getpocket.com:1.0 BuildID: 20160502172042 CrashTime: 1462893859 EMCheckCompatibility: true Email: FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1462805858 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x6740 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 267 StartupTime: 1462893858 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20160502172042","version":"46.0.1","vendor":"Mozilla","platformVersion":"46.0.1","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20160128.01","architecturesInBinary":"i386-x86_64"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32768,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":42,"stepping":7,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":2700,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Darwin","version":"14.4.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6740","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":1}],"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"unsupportedChannel","telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.startup.homepage":"<user-set>"},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{}} Theme: classic/1.0 Throttleable: 1 UptimeTS: .65962532 Vendor: Mozilla Version: 46.0.1 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi Jnewton, this appears to be an issue with malware on your system - in order to take care of that, please see: Crashes on startup after the update to Firefox 46 on OS X