Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Update page does not load on XP

  • 3 uphendule
  • 2 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu FredMcD

ed9213
ed9213
more options

I have two computers using Windows XP SP3. Both use Firefox as browsers. They are always updated to the latest version.

Some add-ins, like Adobe/Shockwave Flash, get blocked if they are deemed unsafe. The update process points me to https://www.mozilla.org/en-US/plugincheck/

The pinwheel spins and spins and the update page never loads, even after an hour of waiting.

What's up? Is Firefox on a Windows XP SP3 machine no longer updateable?

Thanks.

I have two computers using Windows XP SP3. Both use Firefox as browsers. They are always updated to the latest version. Some add-ins, like Adobe/Shockwave Flash, get blocked if they are deemed unsafe. The update process points me to https://www.mozilla.org/en-US/plugincheck/ The pinwheel spins and spins and the update page never loads, even after an hour of waiting. What's up? Is Firefox on a Windows XP SP3 machine no longer updateable? Thanks.

All Replies (3)

FredMcD
FredMcD
more options

Your Shockwave Flash is currently up to date.

Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.


Flash Player Version: 21.0.0.213 Flash Player (Linux) Version 11.2.202.616

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Optional offer: McAfee Security

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Optional offer: McAfee Security

ed9213
ed9213 Umnikazi wombuzo
more options

FredMcD, Thanks for your reply. Perhaps I didn't explain the dilemma correctly. Firefox insists that Shockwave Flash is vulnerable and blocks it. I click on the update button. I am redirected to a page that explains why Flash is blocked and am instructed to click on the Plug-in Check page. The Plug-in Check page never loads my plug-ins or does more than show a spinning pinwheel. This is the same scenario on both Windows XP SP3 computers. Is XP SP3 no longer supported? How can I get around this hang at the Plug-in Check page? Thanks.

FredMcD
FredMcD
more options

This is a known issue with the update checker. You can use the links above to check your players.

If you want, this web page is operated by users and tells users when plugins have been updated. Just click the Watch This Post button.