Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Homepage won't change due to virus!

  • 1 baphendule
  • 6 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu FredMcD

more options

One of my friends downloaded a virus onto my pc, and I used malwarebytes to get rid of it. Although, when I open Firefox, or any internet browser, http://trustedsurf.com/?ssid=1458266251&a=1040936&src=sh&uuid=375dea8b-9c00-4387-884e-aa4571cc6d38 comes up despite any settings I change. I realize that it is giving me more viruses and it is annoying to have to run malwarebytes so often. I have already checked my extensions and reinstalled Firefox. Any ideas on how to remove this?

One of my friends downloaded a virus onto my pc, and I used malwarebytes to get rid of it. Although, when I open Firefox, or any internet browser, http://trustedsurf.com/?ssid=1458266251&a=1040936&src=sh&uuid=375dea8b-9c00-4387-884e-aa4571cc6d38 comes up despite any settings I change. I realize that it is giving me more viruses and it is annoying to have to run malwarebytes so often. I have already checked my extensions and reinstalled Firefox. Any ideas on how to remove this?

Isisombululo esikhethiwe

First; Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

First; Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.