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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 3 uphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu FredMcD

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Every time I try to open Firefox, I get the Crash Reporter dialog box (see images). I have followed many troubleshooting steps i.e. uninstall/reinstall. Additionally, this happens in Firefox Safe mode too. The crash id is: bp-af83bfe9-7ad3-4fe1-9766-20d502151004. Any help and/or suggestions are greatly appreciated!

Isisombululo esikhethiwe

Product Firefox Version 41.0.1

Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

This is for Sumo's Related Bugs 1205987 NEW --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app


Remove freecorder from your system.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

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Isisombululo Esikhethiwe

Product Firefox Version 41.0.1

Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

This is for Sumo's Related Bugs 1205987 NEW --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app


Remove freecorder from your system.

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Thank you for answering my question. That fixed the problem!

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Glad to help. Safe surfing.