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how to keep live chat window from minimizing and stay open while browsing on tab

Kuphostiwe

while using a live chat window and trying to also access information on the same tab I have it open in or any other tab, the chat window minimizes to the tray and does not reopen automatically. To open you must re access it from the tray and as soon as you search elsewhere for info, it minimizes again! Very annoying when trying to troubleshoot and get help through a chat window. I want the window to stay open so I can access the information I need and chat at the same time.

while using a live chat window and trying to also access information on the same tab I have it open in or any other tab, the chat window minimizes to the tray and does not reopen automatically. To open you must re access it from the tray and as soon as you search elsewhere for info, it minimizes again! Very annoying when trying to troubleshoot and get help through a chat window. I want the window to stay open so I can access the information I need and chat at the same time.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Coupons, Inc. Coupon Printer 4.0.2.0
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • Windows Activation Technologies Plugin for Mozilla
  • iTunes Detector Plug-in

Isisebenziso

  • Firefox 36.0.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; rv:36.0) Gecko/20100101 Firefox/36.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/36.0.1/WINNT/en-US/

Izandiso

  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom) (Akusebenzi)
  • Norton Toolbar 2014.7.10.26 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Akusebenzi)
  • YouTube to MP3 Button 1.7.0 (flvto@hotger.com) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Mobile Intel(R) 945 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x27a2
  • adapterDeviceID2:
  • adapterDrivers: igdumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 3600 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-23-2009
  • driverDate2:
  • driverVersion: 8.15.10.1930
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedDriver']
  • numTotalWindows: 1
  • webglRendererMessage: [u'blockedDriver']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
user1192079 0 izisombululo 19 izimpendulo
Kuphostiwe

Okay, let me try and fix this issue remotely.

Okay, let me try and fix this issue remotely.

Okulungisiwe ngu user1192079

user1192079 0 izisombululo 19 izimpendulo
Kuphostiwe

Try clicking the tab at the top and moving it around than resize it to fit with the live chat. 2. What is this livechat??

Try clicking the tab at the top and moving it around than resize it to fit with the live chat. 2. What is this livechat??
jscher2000
  • Top 10 Contributor
8787 izisombululo 71865 izimpendulo
Kuphostiwe

When you say chat minimizes to the tray, do you mean the Windows "notification area" or "system tray" down on the Taskbar, or a tray within Firefox itself, for example, created by an add-on and positioned on the Add-on bar (which is a feature which can be added by an add-on)?

When you say chat minimizes to the tray, do you mean the Windows "notification area" or "system tray" down on the Taskbar, or a tray within Firefox itself, for example, created by an add-on and positioned on the Add-on bar (which is a feature which can be added by an add-on)?