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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.
Solved Okugcinwe kunqolobane

How can I get Thunderbird to let me go back to it original profile location in C:\users..?

Zenos replied
Sil Romero

Thunderbird profile in C:\Users\.....Thunderbird\Profiles\[profile name].

Copied it to E:\Thunderbird\Profiles\[profile name]

Changed the local server setting to new location.

Brings ups nothing.

Tried to change server location back to C:\Users\.....Thunderbird\Profiles\[profile name]. Got a message that the directory is not suitable for message storage.

Backed up profile with MozBackup.

What do I do to get my profile back?

OS Window 7 Pro Thunderbird 32.5.0

Thunderbird profile in C:\Users\.....Thunderbird\Profiles\[profile name]. Copied it to E:\Thunderbird\Profiles\[profile name] Changed the local server setting to new location. Brings ups nothing. Tried to change server location back to C:\Users\.....Thunderbird\Profiles\[profile name]. Got a message that the directory is not suitable for message storage. Backed up profile with MozBackup. What do I do to get my profile back? OS Window 7 Pro Thunderbird 32.5.0

All Replies (1)

Isisombululo Esikhethiwe

You need to keep profiles.ini in its original location, and edit it to reference the data's new location on E:.

And undo the changes to Local Directory you made in Account Settings.

https://support.mozilla.org/en-US/kb/profiles-tb