Firefox crashes
AdapterDeviceID: 0x0162 AdapterDriverVersion: 8.15.10.2639 AdapterSubsysID: 052c1028 AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:34.0.5 AvailablePageFile: 12294725632 AvailablePhysicalMemory: 4303360000 AvailableVirtualMemory: 3584753664 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 95617024 BreakpadReserveSize: 41943040 BuildID: 20141126041045 CrashTime: 1418827104 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1418331219 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0162, AdapterSubsysID: 052c1028, AdapterDriverVersion: 8.15.10.2639 D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 37 StartupTime: 1418827098 SystemMemoryUsePercentage: 49 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 16939704320 TotalPhysicalMemory: 8470806528 TotalVirtualMemory: 4294836224 Vendor: Mozilla Version: 34.0.5 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
All Replies (1)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.