Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

too much memory usage and so many crashes with my browser

  • 1 baphendule
  • 1 inale nkinga
  • 23 views
  • Igcine ukuphendulwa ngu cor-el

more options

recently, I had so many crashes with my firefox browser. Right now, I am trying to upgrade my memory RAM but it will take time until I could get it. help me please. Thank you. Ayman

recently, I had so many crashes with my firefox browser. Right now, I am trying to upgrade my memory RAM but it will take time until I could get it. help me please. Thank you. Ayman

All Replies (1)

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

If you can't open Firefox, see: