What does this mean: "Runner utility has stopped working"
I tried to download something from Softpedia. It was an exe file but I trusted the bells and whistles. After that, Firefox changed. My upper right search bar changed to something completely different. But I got, two times, this error message, which weirdly enough even Google doesn't seem to have encountered, it doesn't Google up as such.
I'm trying to get my search bar back, but I'm also curious about this error msg
All Replies (1)
Hi JeffLewis, Sometimes third party downloads are not always the best. However this error message sounds like something that may come from a function called Utility Runner. This is not an error that I have seen in Firefox before.
However in order to get the search bar back it is possible to click on the Firefox Menu and click on "Customize". From this menu you can drag and drop the search bar back to the toolbar.
As for the utility, please also run a malware check. You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
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