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No response from mouse click when accessing Tripadvisor site

  • 2 uphendule
  • 1 inale nkinga
  • 15 views
  • Igcine ukuphendulwa ngu MarcTan

MarcTan
MarcTan
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Version : Firefox 33.0.1 Problem: 

No response when I tried to access the date selection when screen for a price for Hotel on Tripadvisor page.

Tried entering in Safe mode does not help. Reset Firefox does not help too. Tried Chrome, too have the same problem. I have tried IE and it work just fine. Can anyone advice. Thanks

Version : Firefox 33.0.1 Problem: No response when I tried to access the date selection when screen for a price for Hotel on Tripadvisor page. Tried entering in Safe mode does not help. Reset Firefox does not help too. Tried Chrome, too have the same problem. I have tried IE and it work just fine. Can anyone advice. Thanks

All Replies (2)

iamjayakumars
iamjayakumars
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May be Javascript issue, could your provide the website exact link


Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • In Firefox 29.0 and above, click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
    • In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

MarcTan
MarcTan Umnikazi wombuzo
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Following is the link

http://www.tripadvisor.com.sg/Hotel_Review-g294217-d558001-Reviews-Hotel_Rainbow_Hong_Kong-Hong_Kong.html

I was trying to access the date on "Enter date for best price" but there was no response on the mouse click on calender.

I have tried disabling the hardware acceleration as well but it doe not help.

As for Java, I am using the latest Version 8 update 25. Graphic card is NVIDIA and I have checked the driver version, no update needed.