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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Flash keeps crashing

  • 3 uphendule
  • 23 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Batnert

Batnert
Batnert
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I am running Firefox v32.0.3 and Flash v15.0.0.152 Every time I visit a site that has flash content Flash crashes. This is the Error information:

Problem signature: 

 Problem Event Name:	APPCRASH
 Application Name:	FlashPlayerPlugin_15_0_0_152.exe
 Application Version:	15.0.0.152
 Application Timestamp:	53fe814b
 Fault Module Name:	StackHash_fa66
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Code:	c00001a5
 Exception Offset:	PCH_C3_FROM_ntdll+0x0003C1AC
 OS Version:	6.3.9600.2.0.0.256.4
 Locale ID:	4105
 Additional Information 1:	fa66
 Additional Information 2:	fa6696398de2b9f98383d7a3bf5c3ea1
 Additional Information 3:	fa66
 Additional Information 4:	fa6696398de2b9f98383d7a3bf5c3ea1
I am running Firefox v32.0.3 and Flash v15.0.0.152 Every time I visit a site that has flash content Flash crashes. This is the Error information: # Problem signature: Problem Event Name: APPCRASH Application Name: FlashPlayerPlugin_15_0_0_152.exe Application Version: 15.0.0.152 Application Timestamp: 53fe814b Fault Module Name: StackHash_fa66 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c00001a5 Exception Offset: PCH_C3_FROM_ntdll+0x0003C1AC OS Version: 6.3.9600.2.0.0.256.4 Locale ID: 4105 Additional Information 1: fa66 Additional Information 2: fa6696398de2b9f98383d7a3bf5c3ea1 Additional Information 3: fa66 Additional Information 4: fa6696398de2b9f98383d7a3bf5c3ea1 #

Isisombululo esikhethiwe

I have solved my problem. I reinstalled windows and everything and now it works.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

CoryMH
CoryMH
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Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

FredMcD
FredMcD
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In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Batnert
Batnert Umnikazi wombuzo
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Isisombululo Esikhethiwe

I have solved my problem. I reinstalled windows and everything and now it works.