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forefox wont remember my password

Kuphostiwe

even after UNCHECKING "Always Use Private Browsing Mode", fire fox refuses to remember my eBay password, and all other sites as well. in the security tab, the "Remember Passwords" is CHECKED so there should be no reason for not remembering passwords, it fills in my user id's but when double clicked (multiple times even), it still refuses to auto-fill passwords.

why?

even after UNCHECKING "Always Use Private Browsing Mode", fire fox refuses to remember my eBay password, and all other sites as well. in the security tab, the "Remember Passwords" is CHECKED so there should be no reason for not remembering passwords, it fills in my user id's but when double clicked (multiple times even), it still refuses to auto-fill passwords. why?

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 15.0 r0
  • Google Update
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • GEPlugin

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0

Eminye Imininingwane

philipp
  • Top 25 Contributor
  • Moderator
5320 izisombululo 23501 izimpendulo
Kuphostiwe

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

hello, could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
FredMcD
  • Top 10 Contributor
4266 izisombululo 59831 izimpendulo
Kuphostiwe

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Then in the reply box at the bottom of this page, do a right click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''
cor-el
  • Top 10 Contributor
  • Moderator
17567 izisombululo 158888 izimpendulo
Kuphostiwe

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file. If you still have the signons.sqlite file that was used in Firefox 31 and older then you could try to recover the passwords saved in that file (you will lose passwords saved in Firefox 32).

You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file.

  • reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
  • delete the logins.json file in the Firefox profile folder with Firefox closed

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

If you keep having problems then delete the logins.json and signons.sqlite and key3.db files.

You can use this button to go to the currently used Firefox profile folder:

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file. If you still have the signons.sqlite file that was used in Firefox 31 and older then you could try to recover the passwords saved in that file (you will lose passwords saved in Firefox 32). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file. * reset the <b>signon.importedFromSqlite</b> pref on the <b>about:config</b> page to the default value via the right-click context menu * delete the <b>logins.json</b> file in the Firefox profile folder with Firefox closed When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors. If you keep having problems then delete the logins.json and signons.sqlite and key3.db files. You can use this button to go to the currently used Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox