Firefox 技術支援討論區

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more appear, hit verify, it brings up something else. It will do this dozens of times and just never ever end.

Switch over to Edge, does the same. Switched to chrome and it works fine. Has google done something to captcha to deny it working on other browsers?

I have checked to see firefox is up to date and it is. I have disabled all extensions/addons. I have run malware/virus scans. On the Rogers community forums there are all kinds of people having problems but there are no solutions on how to fix. Oddly (or not) the problems are similar...captcha won't work on Edge, Firefox but will work on Chrome.

Hi, I can't use Firefox because a captcha won't complete loading. I have uninstalled and reinstalled, cleared cache and disabled add ons. I am using a vpn (PIA). Chrome and Edge both load and operate OK. Thanks in advance.

Captchas are an ongoing issue. Firefox seems to have a LOT more captchas than other browsers. Is there a problem between Mozilla and Google?

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

After updating Firefox to Firefox 125.0.3, Google ReCaptcha2 stopped working on my sites (I use the invisible version). Then I checked the version from the official website and it doesn’t work either.

I read about self = this on stackoverflow, but this also does not help on my sites. After clicking, nothing happens, and there is an error in the console.

Has anyone encountered this?

The same behavior here https://www.google.com/recaptcha/api2/demo, an error is displayed and loading... loading... loading.

Error in console is like: UncaughtObject { stack: "z<@https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js:470:201\nH<@https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js:258:...

from https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js line 448:1

Tested on absolutely clean Firefox without plugins, with security turned off, without cookies and account.

When i start browsing from Holland IP via VPN the problem are solving. In Chrome, Edge ReCaptcha2 working fine.

Hello, sadly I have the problem since a few days that firefox opens a new tab with the same error every time I google something or click on a new page/subpage etc. The URL on the error page is all the time "https://0.0.0.1/" mentention of course a page loading error. I don't know why firefox keeps oppening new tabs with this URL. I allrady tried to use the clearing function and even reinstalled the software, nothing worked. Maybe somebody can help me solving this problem, it is very annoying to have multiple new error-tabs per minute in a normal work flow. Thanks and best regards, Thomas

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

• Rebooted my computer several times
• Deleted my history/cache
• Disabled my extensions
• Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
• Updated my computer
• Updated my graphics drivers
• Refreshed firefox
• Uninstalled and reinstalled firefox (and rebooted my computer)
• Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0

Steps to reproduce:

Use Firefox only once (Youtube,gogele,etz

Actual results:

Window to https://0.0.0.1/ opens automatically all the time

Expected results:

Use this website without being automatically redirected to https://0.0.0.1/.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why...

I followed assorted support guides but haven't been able to add the Amazon.com search engine: https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_add-search-engines

1) I clicked the link "find more search engines": https://addons.mozilla.org/en-US/firefox/search-engines/. This took me to a generic list of extensions and didn't find an official amazon search option for the search bar. Those suggested had few downloads and weren't vetted by mozilla

2) I visited Amazon.com and then clicked the magnifying glass with the green plus sign in the search bar. Then tried to add amazon.com as a search engine but got this error:

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Can someone explain how to get this working again; I just want the normal amazon.com search in the search bar

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox, but the result is the same. It appears clear for a moment, then blurs. No pop-ups asking to accept cookies. It works fine using Chrome. Any idea why Firefox won't display it properly? It loads the National Lottery website, so it's not about gambling sites I guess.

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

For the past few days when I have tried to log into a few websites which use TLS/SSL I have gotten PR_CONNECT_RESET_ERROR. Please see the attached screenshot for more details. This issue was observed ever since I updated to Firefox version 124.x. Prior to that the websites were working fine.

When I try to access the same websites and try to log into them using Microsoft Edge, I do not face a similar issue. They work fine.

I have cleared the browser cache, restarted firefox, and then tried. Still faced the same issue. I have cleared the DNS cache of Firefox browser (about:networking#dns) and then tried. Still faced the same issue. I have opened Firefox in Safe mode (Menu > Help > Troubleshooting mode) and still faced the same issue.

Can someone please help me in fixing the issue? I would like to refrain from using MS Edge or chrome browser.

I've been having this issue constantly since I started using Fire Fox and cannot seem to get it fixed. My school uses Canvas by Instructure for assignments, teachers will often times have links that are direct to a google drive that is only accessible through my school email account. Normally on other browsers i can just see the document normally(shown in one of the images using MS Edge), but on fire fox it asks me to authorize the account is mine and to enter my password in. After doing so i am met with "Authorization failed. Please click "Authorize" to try again."(shown in the other image using Fire Fox) and no matter how many times i am unable to access the document.

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have a little note at the bottom left "javascript:void(0);" Another example, dutchcrafters.com , when I click Log in with Gmail, nothing happens.

I have tried removing all the content blocking extensions (privacy badgers, ublock origin, etc.), did not fix it. I have tried a firefox refresh, did not fix it. I have tried uninstalling and reinstalling firefox with several device restarts, did not fix it.

I know this must be a firefox specific problem because microsoft edge work perfectly for both of these examples. Any other suggestions to fix this firefox issue?

So on most sites there has been an issue for me for quite some time.

I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the link. I click on link and page reloads but the tooltip is still on bottom left of the new window. The tooltip will disappear if I hover over any other link on the newly loaded page.

I expect the tooltip to go away when clicking the link and going to that page/site.

Firefox on win10 & 11 This problem does not occur in Edge.

Hi,

Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outlook.live.com/mail/0/. Then nothing

I can access my Onedrive account, no problem, but when I try to get to the email part I get the same search bar response. Then nothing.

Using MS Edge, no problem - all works fine.

I have cleared all temp i/net files, cookies etc

Any (simple!) ideas gratefully received

Thanks -

Jim

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and on other places about how to do this. They are unfortunately all deprecated. What is the way to do this as of 2023? OS is Windows, btw.