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After updating to 125.0.1, checking for updates fails.

  • 5 回覆
  • 4 有這個問題
  • 最近回覆由 o.damen

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I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?
附加的畫面擷圖

被選擇的解決方法

I found the answer in another post: When NordVPN "Web Protection" is on, it fails to check for updates. This applied in my case and solved the problem.

從原來的回覆中察看解決方案 👍 7

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選擇的解決方法

I found the answer in another post: When NordVPN "Web Protection" is on, it fails to check for updates. This applied in my case and solved the problem.

有幫助嗎?

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Thanks for reporting that fixed it for you Damen! As this problem keeps getting reported, I'm going to file a escalated bug about this to light a fire under Nord to get them moving to fix this annoying issue. As they've known about it since Feb 27th & haven't reached back out to Mozilla to investigate & fix this.

有幫助嗎?

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Thank you 0.damen for reporting the issue and NoahSUMO for following up with Nord. I looked at the Nord VPN Web Protection settings and Its not obvious to me what sub-settings (Malware Blocker, Web Tracker Blocker, AD Blocker, and URL Trimmer) if any need to be altered or deactivated. I too will inform Nord of the issue and maybe that will light a fire under them. Cheers!

有幫助嗎?

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Hi

We believe that NordVPN have fixed their Web Protection feature and you should find that if you turn this back on, the issue is now resolved.

If you find that it is still not working correctly, please let us know and we can try to follow up with NordVPN.

Thank you.

有幫助嗎?

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Thanks Paul, you are correct, updating Firefox now works with NordVPN threat protection on.

有幫助嗎?

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