Hi,
For the last few weeks Firefox has been TOTALLY unresponsive - the browser page loads however the Home Button does not appear (this was previously set to "on"), when… (閱讀更多)
Hi,
For the last few weeks Firefox has been TOTALLY unresponsive - the browser page loads however the Home Button does not appear (this was previously set to "on"), when I press the Settings hamburger and try to select an option, none of the option open, and even more annoyingly when I manually type a webpage in, it does not load.
I've tried uninstalling Firefox, manually deleting the folders from C:/Program Files and %appdata% and reinstalling but this does not resolve the issue.
Incidentally, when I try to reinstall Firefox an error comes up saying vcruntime140.dll is not present but when I bypass this dialogue box and let the install finish, it is then present in the C:/Program Files/Mozilla Firefox folder.
Thanks for any help.