Firefox 技術支援討論區

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to clear cookies for a specific website but now it's gone! and I can't figure out how can I delete/clear cookies for a specific website! I think even if there is a way to do this, you've made it so complicated! it was easy, just click on setting icon next to website address in address bar and clear cookies! once I tried this and it took me to other pages and ended up to clearing all my cookies in entire Firefox! and this made difficulties for me to find all my username and passwords and enter them one by one...

Please make it simple as before. Thanks.

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it. Clicking on the only link I can find to Donate just throws a 403 error. Clicking on a link to help for Mozilla Donate does the same thing. Please email me advise how I can do this. Thanks, Andrew

I'M trying to open Realtor.com and I get this message: Application error: a client-side exception has occurred (see the browser console for more information). Can't seem to fix it. Can you help?

From time to time I get an Error Overflow message in Firefox. Sometimes I enter the website directly in the address line and other times I click a link in an email and it tries to open in Firefox as it is my default browser. If I copy the address line to Chrome it loads correctly.

This is mildly irritating as it puzzles me each time it happens.

I have attached a screen snip showing the error.

Hi , FIREFOX IS UNABLE TO OPEN MY WEBSITE www,gpecompany.com please do the needful in order to open the website.

i received the below message

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.gpecompany.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

For at least the last few months, I've been having problems with printing. It doesn't matter if it's a web page, an attachment in yahoo.mail or a return label from Amazon, the print is too big to fit on the paper. If I switch to Edge, it comes out fine. I have used Firefox for years and never had this problem till now. Please help.

I am trying to open one of my bookmarks and it sits and spins for a long time then a message comes up that I am running an outdated browser and it needs to be updated to support their site.  ??? But I think I have the latest update.

For some unknown reason, I cannot see anything on the following well established website:

www.cancernetwork.com

I've accepted cookies and turned off my pop up blocker, but still nothing at all shows up on the page. I've accessed the website using another browser, so there's nothing wrong with the website. Please help. Thank you.

When I search "translate" into the address bar the first option is www.translate.com instead of just searching it on google (which is what I normally do). This happened after I searched the term and a little pop-up asked if I meant to go to the website instead. I accidentally clicked yes and do not know how to change it back. I would like to be able to type "translate" and have the google results show up first. Any help is greatly appreciated.

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view Amazon just fine under Safari.

Since the Firefox 100 update, I have had issues with Firefox connecting to Google and its subdomains. When the browser is first started, all google domains work fine. After a few minutes though, a dialog at the top of G-mail (multiple accounts) appears stating it wants to re-connect, and will try and reconnect indefinitely with no success until the browser is closed and reopened. Also, calendar will stop working, and attempting to connect to any other google service (search, keep, drive, etc.) results in no DNS resolve, with sometimes the search bar URL changing to "about:blank." I have tried resetting the browser and re-installation (both at a user and administrative permission level) with no avail. Is this a known problem, or is it suspected there is another culprit here? It is worth noting that this is my company laptop, and that my coworker has also recently began running into this issue.

Thanks!

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cannot get on to, eg Twitter, my banking through Nationwide, very frsutrating. So I tried to set a restore point prior to thios morning but that made no dofference, getting desperate now.

Hello. On some of my sites that i try to get onto with Firefox its says performing TLS handshake then it goes to Secure Connection Failed and says PR_End_Of_File_Error. I am totally updated with Firefox, plus i cleared out everything in my history. That did not help. When i tried to get onto these websites with Chrome web browser i do not have this problem at all. Why is this? I have BitDefender Total Security newest version for home. My firewall is through them along with virus protections. So can you help me out with this ongoing problem getting on some websites?

Thanks Firefox [email removed from public]

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scammed? Thanks for any help.

When I open gmail in Firefox browser, I lose the connection very often, it also happens with google drive. But it does not happen to me if I use Outlook from the web, I only lose the connection with Google from Firefox.

However, if I open the same thing using Google Chrome, this does not happen, it works correctly throughout the day, and I do not lose the connection.

My version of Firefox is 100.0.2 (64-bit) on my notebook I have Windows 10 Pro installed.

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75% of the time) only partially load and therefore parse errors occur in the console. To reload a page, I have to hit CTRL-SHIFT-R to bypass cache and then the page loads normally again. I can also just launch the page in a private window (this loads properly), close the window and launch it again in another private window (this loads perfectly still) but it's becoming a chore to juggle with private windows only to reload a page I'm working on. I can see the resources loaded under the NETWORK tab in the console but they don't seem to be available to the page renderer or something.

Is this a bug in v100.0.2 or was I only having a bad weekend and all of this is just a random glitch that will go away soon? I've never had a problem like this with any previous Firefox releases (even v100.0) and I've used FF for approximately 15 years. It immediately began to happen after the v100.0.2 update!

What I have done so far:

- Exit out of Firefox and launch it again. - Rebooted the computer. - Site Information > Clear Cookies & Site Data - Waited 2 days for another FF release in case this was a bug and it rapidly got fixed (no update rolled out since). - Help > More Troubleshooting Information > Clear Startup Cache

Am I going crazy or?

I have 2 questions after the upgrade ( If that is what they call it). #1. Getting all my apps re-setup , I noticed that some were not showing up on the bar to the right of my search bar. #2. When I open FF it only opens with a half page on the left. This next jusy a polite general question. After the uproar about fvd suspension, why did FF feel the need to do it again? What I mean is why did they wipe out All my apps and deleted other programs I had BOUGHT and now having trouble getting downloaded again when they were working perfectly before 100? Are these programs also considered "Dangerous". Sorry. Could you give me an approved FF alternative to FVD and I don't mean this piece of garbage that is on your web page. You wanna throw something against the screen every time you look at it.; UGLY!!!!

I haven't used my microphone in Firefox in years. I tried today, logged into Google Voice, which tells me it can't access the microphone. I set permissions in Firefox's settings. I turned up all the mic settings in alsamixer. I tried https://mdn.github.io/web-dictaphone/ , recommended in another thread here, and it doesn't record either. I can use the microphone outside X, with sox's rec. I also can't record a new greeting in Google Voice.

Firefox 100.0.2 , Linux, Slackware 64-bit, all packages updated this morning.