Firefox 技術支援討論區

I have been using Sync to keep my data backed up for the last 3 months. I got a new computer and logged in expecting Sync would bring my data in. To my surprise, NOTHING! All my open tabs, all my book marks, history, saved passwords... GONE!

And I can't go to the old computer because it has been turned in.

Where is my data?

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

I'm no longer able to share multiple documents through Dotloop. For years if you click mutliple files a new button pops up that says share and allows you to send all that has been checked, as of today I can say that no longer happens. I tried in Edge and it still works fine. See attached images, one from Firefox the other Edge

on my account page under security - password lists an 18 character password. my password was actually only 8 characters, so i changed it and is now 9 characters but the only password listed is still the 18 character.

When deleting emails in my Outlook account n one of the firefox tabs, if I click a little too fast it suddenly opens a new window with the next email in the list. I have firefox set to open tabs, not new windows. And I cant see any setting that should be making it open a new window when clicking delete. Its never done this before till recently and its very annoying.

Greetings, all:

I have made a feedback few times for this forum here, to have a Stay Signed In option.

Every so many minutes, I get to be signed out, most probably, as a security measure. This then requires me to log in each time, which is not all too bad, but still a bit annoying.

A "Stay Logged In" or "Keep Me Logged In" option is a normal thing on nigh all sites, it would be lovely to have it here as well?

Thoughts?

Kindest regards: Ben

I've used Firefox for years on my iMac with its 5K display. The UI was fine. Today I had to delete and then re-install Firefox because the program had started crashing repeatedly. I lost a lot of bookmarks & tabs. Upon opening the new install, I saw that Firefox now shows a miniaturized UI that is very difficult to read. I refer to the UI elements (tabs, bookmarks bar, URL/search field), not the web pages themselves. As part of the installation, I went through all the settings, and I didn't see any controls for the sizes of UI elements. So I searched the internet and found many reports of similar problems over many years. I tried a few suggested changes to about:config settings. Nothing has worked. I am exasperated. What am I missing? Can anyone help?

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, following recent version updates new tabs opened from links now tend to 'wonder' off to the far end of whatever other links may have also been opened previously from that site. The problem with this new behaviour is that such tabs quickly become lost amongst the various branches of the tree as other links are opened in 'child' tabs of links that have gone before. In short, this new behaviour results in a complete confusing mess, especially as the newly opened tabs may end up so far off to the right that it's difficult to find the way back to the page they were opened from! Please could you at least provide an option so the user can set new links to open right next to the current tab, as they used to do, rather than some no doubt logical but nonetheless baffling and impractical location some 6, 21 or even more tabs away from the current tab. Thanks

TL;DR: I ended up with 2FA disabled and recovery key enabled

Hello people !

I'm currently testing Firefox Account features such bookmark syncing and its login security (not password storage/sync). Unfortunately I'm having big trouble authenticating myself to the service right now.

I have 2 testing accounts with the following configuration :

1. I've setup 2FA authentication.
2. I did not set a secondary email.
3. I did not set an account recovery key.

Here are some of the tests I'm doing :

1. I start by doing several login/logout to check if 2FA is working as expected.
2. Then I add a secondary email then make it primary then remove the previous primary email.
3. Then again login/logout several times to check if 2FA is working as expected.

At some point I'm unable to login after some iterations of step 3) above.

1. At first I get an error saying my 2FA code is incorrect. But it allows me to login successfully using one of my 2FA backup.
2. Then again I logout/login several times to check if 2FA is working as it should be.
3. Then at some point I get the same error again saying my 2FA code is incorrect. Trying several unused 2FA backup fails with error saying they're also incorrect.
4. Then it finally says that I've tried too many time and suggests I should retry 15mins later.
5. When I try to login after some time it then ask me for an authorization code sent to my email. But then it says every authorization code I try is also incorrect.
6. I managed to disable 2FA from on one of the account I was still logged in Firefox. But when trying to login on another Firefox profile then I get the same error saying I tried too many times.

Just for clarification - Please note that I may have use one or two 2FA codes instead of authorization keys when it asked me so. But I did not mistyped any 2FA or auth code I've tried.

And after several hours of giving up on it - the problem suddenly vanished and I could login/logout fine. As a precaution I add a recovery key and decided to disable 2FA because I can be sure it will work as is should.

Maybe I get locked but I dont know what really happened. I believe I did not a lot of login abuse though. I just feel like it's a big issue for my case because I could not rely on the 2FA backup and authorization keys. The error didn't help either because it likely says I've been locked. Whereas having one or two mistyped codes or using "several correct 2FA backup and auth keys" which were wrongly considered incorrect - should not be treated as a login abuse or brute force.

From now on I will likely disable 2FA if using this service. I understand these tests are not things you do on everyday use but I can't imagine how bad it would feel if I have sync sensitive data such as passwords and have to wait hours to unlock access to my account (even if not to access those data).

When I reinstalled firefox, I had a complete sync on my Tablet (chrome), and my phone (Android).

I signed in using Authy as the MPA. my account came back as blank. I thought wierd. Then signed in again to my phone, It was also blanked, even though it showed previous website visits than no longer were in the profile.

I know have one device (Chrome book). with a complete profile and book mark list, along with passwords etc. Dont wanna sync, as it will wipe that as well. How can I get it to populate correctly.

From Chrome to Android etc.

I often look up links/webpages on my phone and then transfer them to Firefox to view later. In the past, when I opened a link in firefox, then dragged the link to a specific folder on the Bookmarks toolbar, it would display the header of the link as the "name" of it. Now, when I transfer a link to a folder on the Bookmarks toolbar, it always sets the URL of the link as the "name" of the bookmark. How do I make it so that when I drag a link to the bookmarks toolbar it saves with the header rather than the URL.

If this helps, I'm using MacOS most of the time.

I've attached an image of what it's like now. The header names are before, the urls are after.

Hello, today I wanted to replace the "about:newtab" background with a picture.

I've already tried a lot like creating an extension, and adding the chrome folder with "userChrome.css" or "userContent.css" but I haven't had any luck whatsoever.

Could you help me in any way?

My preferred way would be through an extension to share it with my friends.

I already thank you in advance! :)

Best regards, Leon

I have been using Firefox as my preferred browser for years. Recently I notice that when using Outlook mail in web the paste option is gone when replying to an email. Everything works in Chrome and Edge correctly but not Firefox. I instead get a text toolbar and an option to insert an emoji. Note this is ONLY if I am replying to an email. In new emails I am able to use the file toolbar and paste from there. Any help would be appreciated as I would like to keep using Firefox. I have tried all the online remedies including clearing the cache to no avail.

Charles

Firefox is showing all the time "The connection has timed out. The server at xxx.localhost is taking too long to respond." on loading or changing pages on localhost. When calling the same URL everything runs smoothly using Chrome.

Environment: Firefox 111.0.1 / Ubuntu 24.04 / Apache/2.4.56

Which settings can I change in Firefox in order to solve?

The little image shown will appear and float on the left bottom of pages I open including secure pages that require me to log in to enter. That little stick man I consider a security threat and have tried to get rid of it to no avail.

The picture I captured of it was when it was on blue background. If on white background, just the circle with the stick man in it.

How can I delete it?

Walter