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Fonts not displayed correctly - prints unreadable jibberish

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to … (閱讀更多)

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to chrome and abandon my beloved firefox. The issue has been 'answered' by advanced users to tell people to 'inspect' which font is the issue then check local systems font book for corrupted/duplicate fonts: however this is not a satisfactory response. Context: see screen shot attached for what the jibberish looks like, and a point in the 'inspect' view that I believe (guessing) is involved. System: Firefox 112.0.2 (64-bit), MacOS 13.3.1 (a) (22E772610a) on Macbook Pro (13-inch, 2020, 2 GHz Quad-Core Intel Core i5). This same websites do not have any issue on the same computer viewed on Chrome or Safari. Nor is there any problem on my iPhone on the iOS firefox browser.

Firstly this is not a user-friendly solution for most people, I'm afraid. Opening the inspect viewer is mindboggling for anyone who doesn't code and even for people who do some programming but not for websites (like me), it isn't exactly self-explanatory. I think I've managing to find examples that indicate 'Roboto' seems to be consistently involved in the display issue. Secondly, the step for 'fixing' the font that is the culprit - my local system indicates that all fonts are valid and there are no duplicates. I haven't installed manually Roboto as I'm uncertain where to 'safely' get the font from and my computer is owned and managed by my workplace - with overly strict administration/security rules so if I f-up a download of something dodgy my IT service will blacklist me and revoke my admin access... ** which would mean I'd be unable to do my job!**. I wondered if perhaps there is some security setting due to that, which stops website from loading the fonts they choose? From previous 'solutions' it said that having Firefox preference set to "allow websites to choose their own fonts..." should mean the websites can load as needed. If indeed I must manually download fonts for each and every instance that Firefox fails to display text legibly that is equivalent to Firefox being unusable. I'm clearly frustrated and it's because I love FIrefox and the ethos behind it all so leaving for Chrome would be very sad indeed! Help and a solution for normal users would be so very much appreciated. Also where can I properly lodge this issue with peeps who fix things? There are issues of this kind going back years and for both Windows and Mac Systems so it's not a one-off problem but a recurring one! Please pretty please, people who do the magic that makes Firefox - fix this issue... Thanks for reading my rant and for any helpful responses. Cheers, Megan

megan.ej.campbell 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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password recovery

My laptop crashed last night I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software… (閱讀更多)

My laptop crashed last night

I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software for college

Sincerely Ben Martens

MartensBen 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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Firefox displays a blank screen on startup

Hi, I have firefox on my Ubuntu 23.04. When i start it it shows a black screen. I click quit on my system and then i startup and it lunches normally. What am I doing wron… (閱讀更多)

Hi, I have firefox on my Ubuntu 23.04. When i start it it shows a black screen. I click quit on my system and then i startup and it lunches normally. What am I doing wrong or how to fix it?

rokd25999 於 2 年前 詢問

jonzn4SUSE 最近回覆於 1 年前

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secure web page will noy load

I've been using my company website for many years without issue. Now all of a sudden the sign in page won't load. If it does and I do sign in, I have sign in issues with … (閱讀更多)

I've been using my company website for many years without issue. Now all of a sudden the sign in page won't load. If it does and I do sign in, I have sign in issues with all sites under the main login. I use this almost every day so it's a major problem for me.

b57 於 2 年前 詢問

b57 最近回覆於 2 年前

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Fonts not displaying properly

When i open certain websites, the font is displayed cryptically (see picture).It doesn't always affect the whole website, just some texts on the side. I found a workaroun… (閱讀更多)

When i open certain websites, the font is displayed cryptically (see picture).It doesn't always affect the whole website, just some texts on the side. I found a workaround by disallowing websites from using their own fonts in the settings. But neither a new installation of firefox nor resetting the settings, caches an cookies, etc. helped, or disabbeling the firewall etc.. In other browsers or when i log in my account on other PC´s everything is displayed properly.

Maria-Magdalena 於 2 年前 詢問

F1Mikal 最近回覆於 1 年前

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After update to 112 firefox starts with ugly blank white dummy UI before loading

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It … (閱讀更多)

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

Piterk 於 2 年前 詢問

Piterk 於 1 年前 解答

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https//: sites are giving me unsecure warnings.

I have a windows 10 desktop. I use several different browsers including Firefox. When online and searching for a site, I choose only https//: sites. However, I am getti… (閱讀更多)

I have a windows 10 desktop. I use several different browsers including Firefox. When online and searching for a site, I choose only https//: sites. However, I am getting an unsecure warning when I click on them. It opens the sites in private mode so why do they not open in regular search mode? Also sometimes when I am in a https//: site I trust & have been to before, the links receive an unsecure warning too. How do I fix this?

Breezy 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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How to prevent sites knowing when I select text?

I've been trying to copy an email address someone emailed me. (I use Microsoft Outlook.) However, when I try to select the email address, Outlook seems to know I've sele… (閱讀更多)

I've been trying to copy an email address someone emailed me. (I use Microsoft Outlook.)

However, when I try to select the email address, Outlook seems to know I've selected it and performs some action, taking me to a different page. VERY ANNOYING!

Sites shouldn't be able to know when you're selecting text - that has nothing to do with them! How do I disable this?

MartyJames 於 2 年前 詢問

cor-el 於 2 年前 解答

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I'm unable to login in the mozilla addons using my firefox account.

When I try to login into the mozilla addons using my firefox account it showing me the 2 factor authentication setup when I click the cancel button It suddenly takes me t… (閱讀更多)

When I try to login into the mozilla addons using my firefox account it showing me the 2 factor authentication setup when I click the cancel button It suddenly takes me to the previous and when I try to create 2 factor authentication setup and I also Installed the authenticator app in the my android mobile which was google authenticator and I scan the QR code it gives me a code but when I try to enter the code it throws me an error it was an invalid code but I enter the correct code each time it stills shows me the same error please help me to login meinto the mozilla addons I need to update my addons ASAP.

Minuscule Technologies PvtLtd 於 2 年前 詢問

Paul 最近回覆於 2 年前

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Cache issue with forum posts?

I'm having problems with message board posts, and they said the problem was browser related rather than on their end. And I don't really have the vocabulary to look up a … (閱讀更多)

I'm having problems with message board posts, and they said the problem was browser related rather than on their end. And I don't really have the vocabulary to look up a solution, so I'm asking here.

When I'm writing a post in a text box-- and I don't know if it's supposed to be called a text box, but it's shorter than "that box at the bottom of the thread where you type your post and then hit enter"-- if I go to a different page, when I come back, the text box is (inconsistently) blank. Everything I was writing is gone.

This was not the case up until a few days ago. If I needed to, say, post links to a bunch of threads, I could go to each thread in turn, copy the URL, and then back-arrow to the page with the post-in-progress and everything would be there waiting for me. I could be fifteen pages out from where I started, but as long as I used the back-arrow, it would be fine.

Like I said, I made a bug report on the message board itself and they told me "That's not a function of site, it's a function of your browser. If it's changed, it's because your browser has updated (or an extension is interfering)". I also talked to a friend to try to narrow down the problem and he came up with "it's probably a cache issue".

So where do I go from here to try to fix things?

opalizea 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (閱讀更多)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Glenys Gould 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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Cursor in Google Search Field

When I go to Google.com, the cursor is in the Firefox browser's address field. And I have to click in the Google search field to start my search - if I remember to do so… (閱讀更多)

When I go to Google.com, the cursor is in the Firefox browser's address field. And I have to click in the Google search field to start my search - if I remember to do so. Why can't the cursor just be in the Google search field?

I could search in the address field, but I'd have to highlight/delete the address. So it's easier to just click in the Google search field. But I rather just have the cursor be in the search field automatically. Is there a way to get that done? Or is that asking too much?

Steve09 於 2 年前 詢問

Steve09 最近回覆於 1 年前

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Hotmail not loading

For the past three days I have been disappointed to find the error message, illustrated in the screenshot, when I open Hotmail/Outlook/Login live. It says: Something wen… (閱讀更多)

For the past three days I have been disappointed to find the error message, illustrated in the screenshot, when I open Hotmail/Outlook/Login live. It says:

Something went wrong. Please try the recommended actions below. Refresh the application. (in a button)

I've followed its advice, to no effect. I've re-booted and turned everything off overnight (twice) but it's still not working. This only happens on Mozilla Firefox, my preferred browser. I have done nothing to alter any settings or opened, or even received, any dubious emails. All the other saved sites and randomly visited ones are functioning as normal.

Any idea why this suddenly started happening? is it a Firefox issue or a Hotmail problem?

Mark (Scotland, G.B.)

markwillmill 於 2 年前 詢問

sunnywarm76 最近回覆於 1 年前

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new tabs in first position / new tabs to the left of current tab

Hello Support, how do I make new tabs open on the left, hence in first position and not in last position by default. And also how do I make new tabs always open to the l… (閱讀更多)

Hello Support, how do I make new tabs open on the left, hence in first position and not in last position by default. And also how do I make new tabs always open to the left and not to the right of current tab

Thanks for your help Wolfgang

wbfa 於 1 年前 詢問

wbfa 最近回覆於 1 年前

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"This page is slowing down Fire Fox. To speed up your browser, stoip this page"

When I go to certain web sites, (Xfinity, Blue Cross Blue Shield), a message pops up saying, "This page is slowing down Fire Fox. To speed up your browser, stop this page… (閱讀更多)

When I go to certain web sites, (Xfinity, Blue Cross Blue Shield), a message pops up saying, "This page is slowing down Fire Fox. To speed up your browser, stop this page". When I go into Safe Mode, I can get to those sites. How can I get rid of this message/problem? Fire Fox has current update as does my Mac.

blablabla0216 於 2 年前 詢問

thomasrose17 最近回覆於 1 年前

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js of only one single domain is blocked

Hello, my firefox is blocking javascripts loaded by domain itself. But only for one domain (cls-med.de). I do not know which setting forced the problem. The Javascript … (閱讀更多)

Hello,

my firefox is blocking javascripts loaded by domain itself. But only for one domain (cls-med.de). I do not know which setting forced the problem. The Javascript is also blocket in firefox-debugging-mode. Other intances of firefox do not block the javascript. can you help me please?

Regards Andreas

info9122 於 2 年前 詢問

info9122 最近回覆於 2 年前