搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Norton has tried to download the updates but no success, a patch can not be fixed. Can you please help?

  • 2 回覆
  • 2 有這個問題
  • 3 次檢視
  • 最近回覆由 James

more options

I have been on-line with Norton and they have tried to download the new version of firefox, but a patch prevents the download from being successful. Can this be fixed? I am unable to safely access any site, whether I use firefox or Internex Explorer.

Thanks, Cathey

I have been on-line with Norton and they have tried to download the new version of firefox, but a patch prevents the download from being successful. Can this be fixed? I am unable to safely access any site, whether I use firefox or Internex Explorer. Thanks, Cathey

被選擇的解決方法

Try downloading the full setup instead of the stub installer.

http://www.mozilla.org/en-US/firefox/all/

This link is on mozilla.org -> Systems & Languages under green download button.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

I have not had experience with Norton blocking Firefox. Which is interesting seeing as I have all of my settings on max sensitivity. I don't know what your skill level is or what you have tried. You might try changing the settings. If you have been talking with Norton you have probable done this. My second suggestion would be to go to Mozilla and try to download a fresh copy. Hope this helps. Sorry to hear that you ran into problems.

more options

選擇的解決方法

Try downloading the full setup instead of the stub installer.

http://www.mozilla.org/en-US/firefox/all/

This link is on mozilla.org -> Systems & Languages under green download button.