搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes

  • 3 回覆
  • 1 有這個問題
  • 75 次檢視
  • 最近回覆由 Moses

more options

Hello,

I started experiencing problems with Mozilla Firefox about an hour ago. I usually use Google Chrome, Chrome started to crash frequently (10 times in 5 minutes) so I switched to Firefox. Firefox also exhibits frequent crashing though it is not as frequent as Chrome. I have reset the browser and tried starting it in Safe Mode. The crash still happens. How can this be fixed?

Thanks, Manas

被選擇的解決方法

DO NOT REPLY

When your question has been solved, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I've marked jscher2000's answer as the solution.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

I assume you have shut down and restarted Windows since this problem began, in case something in memory is causing problems for both browsers.

When Firefox crashes, it usually records information about what was happening at that moment. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Troubleshoot Firefox crashes (closing or quitting unexpectedly)" (especially the last section) for steps to get those crash IDs, and then post some of the recent ones here.

more options

I uninstalled Firefox and Chrome and rebooted. I then reinstalled both browsers and the problem appears to have been fixed.

more options

選擇的解決方法

DO NOT REPLY

When your question has been solved, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I've marked jscher2000's answer as the solution.

由 Moses 於 修改