Website doesn't display correctly, some areas cut off
All pages of my website cut off some text at the top and bottom. This does not happen with any other web pages I browse! The site was created by our developer and based on a Themeforest theme (from Envato) called Franklin Crowdfunding. Interestingly, my wife's computer does not have this problem and also uses Firefox. So I compared add-ons, extensions, etc. with hers and disabled those on my machine only. Also reinstalled latest Java, Firefox, started in Safe Mode, disabled acceleration and everything else I could find in the troubleshooting section. Nothing has worked. BTW site displays correctly on ipad as well.
I did notice that the first time I navigated to the page after reinstalling Firefox it worked fine. But after closing and restarting Firefox the problem reappeared.
Website is www.accoladesintl.com ...red copy at top is partially cut off (bottom half, not top half) and bottom half of the contact info at bottom.
This problem does not happen in IE. I would rather use your product than it or google, so please help me find the problem!
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Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
You may have zoomed the page(s) by accident.
Reset the page zoom on pages that cause problems.
- View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)
If you have made changes to Advanced font settings like increasing the minimum/default font size then try the default minimum setting "none" and the default font size 16 in case the current setting is causing problems.
- Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
Make sure that you allow pages to choose their own fonts.
- Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"
Thanks for the quick reply...I know one of those options has been tried, will check the others.
Here you go with screenshots
Your suggestions were same on my machine
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.
Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of the involved files.
It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.
None of those worked...