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Both Firebox and IE open home page instead of saved http html files on HDD

  • 2 回覆
  • 1 有這個問題
  • 8 次檢視
  • 最近回覆由 almot09

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This didn't happen before, only in the last 3 days. Didn't install anything on PC other than Itunes and possibly - automatic updates on Win 7.

The ONLY way to open saved html file is by right-click: Open With -> Choose Default Program -> Firefox.

It doesn't open the file on double click, or on right click: Open With -> Firefox, or right click: Open With -> Choose Default Program -> IE, in all 3 cases it goes to homepage.

There was adware or malware Rollup File Opener that I uninstalled but still see some remains in Troubleshooter.

This didn't happen before, only in the last 3 days. Didn't install anything on PC other than Itunes and possibly - automatic updates on Win 7. The ONLY way to open saved html file is by right-click: Open With -> Choose Default Program -> Firefox. It doesn't open the file on double click, or on right click: Open With -> Firefox, or right click: Open With -> Choose Default Program -> IE, in all 3 cases it goes to homepage. There was adware or malware Rollup File Opener that I uninstalled but still see some remains in Troubleshooter.

被選擇的解決方法

hello almot09, apparently you still have remnants of this adware in firefox > addons > extensions.

please run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner which are specialised in removing browser hijackers.

another user with a similar issue has reported, this could resolve the problem: https://support.mozilla.org/en-US/questions/986102

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

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選擇的解決方法

hello almot09, apparently you still have remnants of this adware in firefox > addons > extensions.

please run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner which are specialised in removing browser hijackers.

another user with a similar issue has reported, this could resolve the problem: https://support.mozilla.org/en-US/questions/986102

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Yay! Malwarebytes found some garbage but the problem still persisted. Then - AdvCleaner, cleaned the tab "Services" and then some entries in "Registries", not understanding what I'm doing, just deleting names that I knew were malware.