搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Unable to install new HP 6520 printer on Firefox browser

  • 1 回覆
  • 4 有這個問題
  • 8 次檢視
  • 最近回覆由 guigs

more options

Purchased a brand new HP photosmart 6520e all-in-one printer which I am unable to install on Firefox. It does not find the printer in the list of printers during install, nor recognize the installation disk that came with the printer.

Purchased a brand new HP photosmart 6520e all-in-one printer which I am unable to install on Firefox. It does not find the printer in the list of printers during install, nor recognize the installation disk that came with the printer.

所有回覆 (1)

more options

Hi

Thank you for contacting support. I understand you bought a new printer, awesome! And now you want the printer to show up as a printer in Firefox.

You can reset the printer settings with these instructions here: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_rese...

Other troubleshooting information can be found in this article. Fix printing problems in Firefox

If you have any other questions we are happy to help.