Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Due To Firefox Being Damaged & Corrupted .....

  • 1 回覆
  • 4 有這個問題
  • 16 次檢視
  • 最近回覆由 FredMcD

russ52
russ52
more options

I Want To Uninstall It Using These Instructions I Received From "Roboform" A Log In & Password Remembering Program. Ivan From Roboform Support Said This; Ivan replied (2013/12/28 10:19 am EST): Thank you for your message. Due to a number of reasons your browser profile may become damaged and corrupted. Symptoms: old RoboForm adapter cannot be uninstalled, skins are corrupted, etc. The only way to fix a problem is to do a complete reinstall of Firefox and Mozilla:

  • Do a backup of your Firefox Bookmarks and other personal data (Bookmarks -> Organize Bookmarks -> Import and Backup). ***Any previously saved Firefox data will be lost if a back up is not completed.***
  • Close all Firefox and Mozilla windows and its taskbar icon.
  • Uninstall Firefox from "Control Panel -> Add/Remove Programs".
  • Uninstall Mozilla from "Control Panel -> Add/Remove Programs".

I Did Everything As He Asked, But When I Go To Add Remove Programs & Go To Uninstall "Mozilla Firefox 23.0.1 (x86 en-US), I Have To Right Click On It & Then Select Uninstall & I Then Get This As A Reply; Please Wait until the current program is finished uninstalling, (Which It Isn't) or being changed.

If The Add Remove Programs Won't Let Me Delete Mozilla Firefox, How Else Can I Perform This Function?

I Want To Uninstall It Using These Instructions I Received From "Roboform" A Log In & Password Remembering Program. Ivan From Roboform Support Said This; Ivan replied (2013/12/28 10:19 am EST): Thank you for your message. Due to a number of reasons your browser profile may become damaged and corrupted. Symptoms: old RoboForm adapter cannot be uninstalled, skins are corrupted, etc. The only way to fix a problem is to do a complete reinstall of Firefox and Mozilla: * Do a backup of your Firefox Bookmarks and other personal data (Bookmarks -> Organize Bookmarks -> Import and Backup). ***Any previously saved Firefox data will be lost if a back up is not completed.*** * Close all Firefox and Mozilla windows and its taskbar icon. * Uninstall Firefox from "Control Panel -> Add/Remove Programs". * Uninstall Mozilla from "Control Panel -> Add/Remove Programs". ----------------- I Did Everything As He Asked, But When I Go To Add Remove Programs & Go To Uninstall "Mozilla Firefox 23.0.1 (x86 en-US), I Have To Right Click On It & Then Select Uninstall & I Then Get This As A Reply; Please Wait until the current program is finished uninstalling, (Which It Isn't) or being changed. If The Add Remove Programs Won't Let Me Delete Mozilla Firefox, How Else Can I Perform This Function?

被選擇的解決方法

Sometimes when FF is closing, not all of it shuts down properly. On Windows, start the Task Manager (Other systems may have different names). Select Applications (list of what user programs are running). If you see Firefox listed, try to shut it down normally. If it does not shut down, then on the Task Manager right click FF, and select End Task. However, if FF still does not shut down, or FF is not listed as running; on the Task Manager, select Processes. Look down the list for Firefox. Right click and select End Task. If this problem keeps coming up, ask for more help.

從原來的回覆中察看解決方案 👍 9

所有回覆 (1)

FredMcD
FredMcD
more options

選擇的解決方法

Sometimes when FF is closing, not all of it shuts down properly. On Windows, start the Task Manager (Other systems may have different names). Select Applications (list of what user programs are running). If you see Firefox listed, try to shut it down normally. If it does not shut down, then on the Task Manager right click FF, and select End Task. However, if FF still does not shut down, or FF is not listed as running; on the Task Manager, select Processes. Look down the list for Firefox. Right click and select End Task. If this problem keeps coming up, ask for more help.