搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

tried all crash suggestions, FF continues to crash, clicking on download, the locations window and more - no crash reports, it just disappears

  • 1 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 user633449

more options

Firefox crashes repeatedly. Most noticeably when I attempt to upload a file, but also when simply clicking in the locations bar to follow suggested troubleshooting options. I also cannot access various menu options such as Menus, Options without it crashing. This occurs whether or not I'm in safe mode.

I'm running FF 18.0.2.

I have run Malwarebytes andfound no malicious software.

I have attempted to submit crash reports by typing 'about:crashes' in the location bar, but instead of submitting the crash report I get a 'Throttling' screen with the following message:

You're seeing this page because the crash report you selected was held back from submission. For statistical purposes, we don't need every crash report and sometimes we decline the submission of a crash report as a form of throttling. If you'd like to see your crash report, type about:crashes into your location bar and your report will be automatically submitted to our server where we'll give it priority processing.

Thank you for reporting your crashes.

Firefox crashes repeatedly. Most noticeably when I attempt to upload a file, but also when simply clicking in the locations bar to follow suggested troubleshooting options. I also cannot access various menu options such as Menus, Options without it crashing. This occurs whether or not I'm in safe mode. I'm running FF 18.0.2. I have run Malwarebytes andfound no malicious software. I have attempted to submit crash reports by typing 'about:crashes' in the location bar, but instead of submitting the crash report I get a 'Throttling' screen with the following message: You're seeing this page because the crash report you selected was held back from submission. For statistical purposes, we don't need every crash report and sometimes we decline the submission of a crash report as a form of throttling. If you'd like to see your crash report, type about:crashes into your location bar and your report will be automatically submitted to our server where we'll give it priority processing. Thank you for reporting your crashes.

所有回覆 (1)

more options

You are using Windows 2000 with Firefox 18? That's not possible.