How is one supposed to Fix Firefox when the computer does not open the new edition of Firefox that you just downloaded? Am I the ONLY one to ever have had thi
I run win7 64x pro. This is a restatment of problem I posted yesterday I have a hard time believing I'm the first to ever have this problem which is as follows: I used CC Cleaner because of FunMoods, which is the onlt thing I have found that removes that virus thoroughly
Having done that-Face book and a few other sites came up as hyperlinks only with no illustrations, So- I deleted Firefox completely and downloaded a new copy. It downloads but won't open. I used an old copy-13.0 & same thing-does not open. I have used Firefox for Win since it came out.. My rule of logic with computers is that when I have some problem I cannot solve myself- I CANNOT be the first person to have had that problem yet I see no answers. I would appreciate some help. Thank you.
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Is this the same problem that you had a month ago?
https://support.mozilla.org/en-US/questions/932215
That thread is marked as solved. Forum search doesn't come up with a question thread from yesterday
I am the same one who posted that question though the problem is exactly as described.. I watch the progress bar unpack the download and then it gives me the choice-run with previous settings or as administrator using a password.
Either way-I do not get a new browser. I do get a screen saying that my previous settings may be partially lost. I think a month ago I had also used CC cleaner. At that time-right clicking worked. Now it does not matter. Clicking on the Mozilla download gives me the progress bar but NO unpacked browser.
Right now I have the browser because I went to a previous restore point. But this is NOT a solution. I have donwloaded the browser again and it will not opebn after you watch the progress bar-as described(the problem). but there is no browser after that. It just does not open.
Have tried downloading Firefox and saving it, and then installing it?? As two separate actions.
I just tried your suggestion. I got exactly the ame result. Nil. I will quote verbatim as I cannot copy and paste it. (the command doesn't work) It doesn't run with the "old settings" So I try run as adminstrator and this is what I get verbatim.
"Login failure: user account restriction. Possible reasons are blank pass words not allowed, log in hour restrictions, or a policy restriction has been enforced"
I don't have a password at all; not even as adminisrtrator of Win 7.