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ALL my bookmarks disappeared and I am unable to get them back even if I follow instructions - can someone help ...

  • 2 回覆
  • 10 有這個問題
  • 26 次檢視
  • 最近回覆由 tedbeaudoin

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Hi Firefox folks ... earlier today - Tue., April 24, 2012 - somehow, in closing one browser window and opening another, ALL my bookmarks disappeared - whoosh - gone - vanished ... I had not even touched the keyboard ... then, after going to SUPPORT web page, I tried to follow ALL instructions and even the Firefox browser page TOP BAR looks different ... so I could not do as suggested ... I have been completely unable to regain them ... is there any way I can recover them? Hope so. First problem I ever had since I began using Firefox over last 4 years. Thanks for the good work otherwise ...keep it up.

Hi Firefox folks ... earlier today - Tue., April 24, 2012 - somehow, in closing one browser window and opening another, ALL my bookmarks disappeared - whoosh - gone - vanished ... I had not even touched the keyboard ... then, after going to SUPPORT web page, I tried to follow ALL instructions and even the Firefox browser page TOP BAR looks different ... so I could not do as suggested ... I have been completely unable to regain them ... is there any way I can recover them? Hope so. First problem I ever had since I began using Firefox over last 4 years. Thanks for the good work otherwise ...keep it up.

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A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension:

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Wed-April 25, 2012 - very early this morning, I re-started Firefox and much to my incredible surprise: ALL my bookmarks had returned ... I do not know how nor why and I shall try and learn more about computers as quickly as I can given my extensive work day ... and ALL my bookmarks are now SAVED in a secure location on two hard drives - mine in the computer and an external one and in a 3rd location on a memory stick ... in case this happens again ... simply wanted to say THANK YOU to those who tried to help me ... you're the best FIREFOX! Ted Beaudoin, Welland, ON - CANADA.