Firefox crashes due to mswsock.dll trojan
hey guys past 2days my firefox is crashing like there's no tomorrow. its latest version I've unplugged all addons and still crashes. here's my crash report. hopefully someone can spot my problem
Quote: AdapterDeviceID: 10c3 AdapterVendorID: 10de Add-ons: restoreviewsource@jsanders.us:0.1,st...jgf uzkfg.com:1.0.0.4 AvailableVirtualMemory: 3499470848 BuildID: 20120312181643 CrashTime: 1333281053 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1332528088 Notes: AdapterVendorID: 10de, AdapterDeviceID: 10c3, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.17.12.8562 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 531 StartupTime: 1333280588 SystemMemoryUsePercentage: 48 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: http://www.pof.com/whoviewedme.aspx?...&Guid=41933609 Vendor: Mozilla Version: 11.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll This report also contains technical information about the state of the application when it crashed.
由 NoahSUMO 於 修改
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Possible that you have run into the mswsock.dll trojan. For more on this possibility, see: https://community.mcafee.com/thread/36486
im unable to scan my pc at all. it closes any anti virus programs i try to run. its deleting cookies all time too :(
Download and Install MalwareBytes Anti-Malware, run a full Scan. (try starting Windows in Safe Mode, press F8 while booting) http://www.malwarebytes.org/
Download and Run TDSSKiller http://support.kaspersky.com/faq/?qid=208283363
Download and Install Microsoft Security Essentials http://windows.microsoft.com/en-US/windows/products/security-essentials (not an official endorsement, but I personally recommend MSE as an awesome permanent anti-virus)
Double check for all Windows Updates.
If you are still having problems with Malware after that, I would recommend either http://www.bleepingcomputer.com/virus-removal/, or having your computer cleaned by a professional.