搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

after deleting firefox and reinstalling it Ikeep getting a message telling me that it cant be updated until i deleate the original programme how do I get rid of that message

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

more options

after deleting firefox and reinstalling it Ikeep getting a message telling me that it cant be updated until i deleate the original programme how do I get rid of that message

after deleting firefox and reinstalling it Ikeep getting a message telling me that it cant be updated until i deleate the original programme how do I get rid of that message

所有回覆 (1)

more options

You seem to be running the latest Firefox 9.0.1 version according to the user agent in your system details list:

  • Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).


Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible.

  • Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.