搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox will not open at all, and wen I try to uninstall it tell me that Firefox must be closed to proceed with te uninstall even though it is not open.

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

more options

Firefox will not open at all, and wen I try to uninstall it tell me that Firefox must be closed to proceed with te uninstall even though it is not open.

Firefox will not open at all, and wen I try to uninstall it tell me that Firefox must be closed to proceed with te uninstall even though it is not open.

所有回覆 (1)

more options

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.