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Why does version 8 crash at will?

  • 8 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 classapcs

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I used to really like firefox, now I find out that troubleshooting is just a useless as Microsoft (Explorer) This version 8 just crashes at will.

I used to really like firefox, now I find out that troubleshooting is just a useless as Microsoft (Explorer) This version 8 just crashes at will.

所有回覆 (8)

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Please take a close look...do you have Roboform installed? If so, try disabling it and test from there. Also, I read that you would need to upgrade Roboform and all should be a-ok....

Hope that helps.

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Hi, while I really appreciate your help, I do not even know what Roboform is. I Googled it and I never downloaded or installed that. I went to uninstall programs and it is not listed and I did a search and found nothing on my computer by that name. Thanks. Bob

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https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.

  1. Middle-Click the hyperlinks to bring up each Crash Report page in a new Tab; each page may take a few minutes to load.
  2. Then copy'n'paste the URL of each of those reports into the message box here.
  3. We'll see if we can help you figure out what is causing those crashes to happen.
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I hope this is what you wanted and I hope we can fix this. Thank you very much!!! Bob

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A couple of those Crash Reports link to a recent Bug report which mentions Adobe Flash. Your list of installed plugins shows two versions of Flash, see if removing this old Flash plugin fixes that - Shockwave Flash 6.0 r23 .

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I did that. I'll have to see if it crashes anymore and I will definitely let you know. I really appreciate the effort. Thanks. Bob

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It just crashed again. The link says crash not found though. This is absolutely crazy. I cannot get any work done with it crashing right in the middle.... Well, now it shows the report... https://crash-stats.mozilla.com/report/index/bp-993ad58b-3728-42a6-81e0-7bda42111111 Thanks. Bob