搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes

  • 2 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 pokermad

more options

Crashes after entering master password at browzer startup.

Crashes after entering master password at browzer startup.

被選擇的解決方法

Your crash report:

https://crash-stats.mozilla.com/report/index/0e833182-78d4-4995-bc25-dfc462111104
ID: 0e833182-78d4-4995-bc25-dfc462111104
Signature: _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**)

The related bug report for this crash shows that it is associated with Trusteer Rapport (an application promoted by some banks for malware protection). Try disabling it by going to "Start->All Programs->Trusteer Rapport->Stop Rapport". If that stops the crashes, contact Trusteer Support to see when an updated version of their product will be made available or, if you don't need this software, uninstall it.

Ref:

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

Your crash report:

https://crash-stats.mozilla.com/report/index/0e833182-78d4-4995-bc25-dfc462111104
ID: 0e833182-78d4-4995-bc25-dfc462111104
Signature: _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**)

The related bug report for this crash shows that it is associated with Trusteer Rapport (an application promoted by some banks for malware protection). Try disabling it by going to "Start->All Programs->Trusteer Rapport->Stop Rapport". If that stops the crashes, contact Trusteer Support to see when an updated version of their product will be made available or, if you don't need this software, uninstall it.

Ref:

more options

TYVM, much appreciated the fast assistance.