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Why do I have screen display distortion that look something like barcodes when my browser is open and I start using another application such as word or excel?

  • 4 回覆
  • 2 有這個問題
  • 94 次檢視
  • 最近回覆由 sigmandh

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Seems that whenever I am connected to mozilla and my browser (yahoo) is active, I will open games, word or excel, one at a time or open more than one at a time, I get screen distortions that look like bar codes that make it impossible to read or distinguish the images on the screen. It happens very frequently. I have tried changing my screen settings and updating my graphics card software. Nothing seems to help. If mozilla is closed and I am not browsing, I do not have this problem.

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Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

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Thank you for your suggestion. I tried your suggestions and for a moment it appeared to work. I opened multiple applications, several games and a word document all at the same time. While I opened the games, it appeared to be fixed, but when I opened the word document the distortion appeared. I checked for graphics display drivers but there are none.

Thank you again. I would appreciate hearing from you if you have any other ideas.

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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

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I have attached a JPEG screen shot of what the screen image looks like when the distortion appears.

Hope this is a help.