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I upgraded to FireFox 4.0, then 5.0, but I'm still getting reminders to update vers. 3. How do I eliminate those reminders?

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When I originally installed Firefox, I installed version 3. When version 4.0 was released, I upgraded. Then, when version 5.0 was released, I upgraded again. But I am still getting notices that there is a new version of 3 and that I need to update. The last time I used the link to update, the update "hung" and failed to complete.

When I originally installed Firefox, I installed version 3. When version 4.0 was released, I upgraded. Then, when version 5.0 was released, I upgraded again. But I am still getting notices that there is a new version of 3 and that I need to update. The last time I used the link to update, the update "hung" and failed to complete.

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Thanks for the suggestions, but the first one did not work. The problem is that, even when showing hidden and system files, I could not find any of the listed files. The closest I could find was "updater", and deleting that did not help.

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It seems that the only help available is out of date. The corresponding page for Mozilla is also out of date.

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In which folder did you delete updater?


If files already have been downloaded then remove the files in the updates and updates\0 folder.

You can delete active-update.xml and updates.xml as well if present.

"C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates"
("%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox")

The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.

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cor-el;

    I am using Windows 7 (not Vista) and, even with the "Show Hidden and System files" option checked in Tools, the files and directories you identified do not exist.