搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

get prompt to update to 6.0.2 then cannot connect to server to do the update

  • 2 回覆
  • 11 有這個問題
  • 13 次檢視
  • 最近回覆由 gotalife

more options

Recently started using Firefox on my MacBook. FF prompts me to download new version (was 6.0.1, now 6.0.2) but when I click to update, FF tries to connect to server to do the update, but just stays at the "connecting to server" dialog box, never completes the upgrade. In About FF in the menu, it says I'm on 6.0 and that I'm on the latest version.

Recently started using Firefox on my MacBook. FF prompts me to download new version (was 6.0.1, now 6.0.2) but when I click to update, FF tries to connect to server to do the update, but just stays at the "connecting to server" dialog box, never completes the upgrade. In About FF in the menu, it says I'm on 6.0 and that I'm on the latest version.

被選擇的解決方法

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Yes, that seemed to work this time. Thanks.