Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

[Solved] Unable to start Firefox after 6.02 update

  • 1 回覆
  • 9 有這個問題
  • 2 次檢視
  • 最近回覆由 Lozz

Lozz
Lozz
more options

I have just upgraded Firefox from 6.0 to 6.02 and now I cannot get it to start. The upgrade appeared to go alright but when I tried to restart Firefox I would get nothing. I usually solve this problem by locating Firefox in the task manager and ending it or restarting the laptop - neither solution helped. I uninstalled Firefox and then re-downloaded a new install file but again had the same issue. I uninstalled Firefox again and also manually deleted the folder C:\XXX\program files\firefox. I downloaded a fresh file and re-installed now I get the error -

"Error: Platform version 6.0 si not compatible with 

            minversion>=6.02
            maxversion<=6.02"

As a mater of interest I couldn't upgrade 6.0 to 6.01 either.

Running: Win7 home prem 32bit Zonealarm Extreme

Any help much appreciated.

Laurie

I have just upgraded Firefox from 6.0 to 6.02 and now I cannot get it to start. The upgrade appeared to go alright but when I tried to restart Firefox I would get nothing. I usually solve this problem by locating Firefox in the task manager and ending it or restarting the laptop - neither solution helped. I uninstalled Firefox and then re-downloaded a new install file but again had the same issue. I uninstalled Firefox again and also manually deleted the folder C:\XXX\program files\firefox. I downloaded a fresh file and re-installed now I get the error - "Error: Platform version 6.0 si not compatible with minversion>=6.02 maxversion<=6.02" As a mater of interest I couldn't upgrade 6.0 to 6.01 either. Running: Win7 home prem 32bit Zonealarm Extreme Any help much appreciated. Laurie

由 the-edmeister 於 修改

所有回覆 (1)

Lozz
Lozz 提出問題者
more options

Found a solution to my issue. See-

http://kb.mozillazine.org/Browser_will_not_start_up#Firefox_does_not_start_after_updating_with_ZoneAlarm_ForceField_enabled

and look under the heading "Firefox does not start after updating with ZoneAlarm ForceField enabled"

Thanks to "mha007" who supplied this link in another post.

Regards Lozz