Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.

  • 1 回覆
  • 4 有這個問題
  • 6 次檢視
  • 最近回覆由 cor-el

hanistar
hanistar
more options

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.

Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10 BuildID: 20100914125854 CrashTime: 1290192405 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1287124738 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 422 StartupTime: 1290192405 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 3.6.10

This report also contains technical information about the state of the application when it crashed. 

Same thing happens when i click restart.

No difference when i run it in Safe mode. And it won't let me create a new profile either. Is there anyway else i can extract my bookmarks? This is driving me crazy!

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter. ''Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10 BuildID: 20100914125854 CrashTime: 1290192405 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1287124738 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 422 StartupTime: 1290192405 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 3.6.10 This report also contains technical information about the state of the application when it crashed.'' Same thing happens when i click restart. No difference when i run it in Safe mode. And it won't let me create a new profile either. Is there anyway else i can extract my bookmarks? This is driving me crazy!

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did the crash reporter send any crash reports?
You can see the crash reports in this folder: "C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Crash Reports"

See: http://kb.mozillazine.org/Breakpad

See also Firefox crashes when you open it

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

If that still causes the same problem then do a clean reinstall and remove the Firefox program folder.

  • Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

See:

由 cor-el 於 修改