X
點擊此處開啟此網站的行動版。

技術支援討論區

upgrade from 3.6.2 to 3.6.3 get error message. 1.92.2 not compatible with mini ver.>=1.9.2.3 max ver

已張貼

When Upgrading From Ver.3.6.2 To Ver 3.6.3, Get error message (Platform Ver 1.9.2.2 Not Compatible With miniversion>=1.9.2.3

                            maxVersion
When Upgrading From Ver.3.6.2 To Ver 3.6.3, Get error message (Platform Ver 1.9.2.2 Not Compatible With miniversion>=1.9.2.3 maxVersion

額外的系統細節

已安裝的外掛程式

  • -np-mswmp
  • ZoneAlarm Spy Blocker Plugin Stub for 32-bit Windows
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.46
  • getplusplusadobe16249
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • Shockwave Flash 10.0 r45
  • 3.0.50106.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • Google Update
  • Java Plug-in 1.5.0_03 for Netscape Navigator (DLL Helper)
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

應用程式

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 ( .NET CLR 3.5.30729)

更多資訊

cor-el
  • Top 10 Contributor
  • Moderator
17348 個解決方法 156820 個答案

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

提出問題者

I followed the instructions, & when I install ver. 3.6.3, I still get the same error message. I didn't touch my profiles, bookmarks ect.
I can still revert back to ver. 3.6.2.
I followed the instructions, & when I install ver. 3.6.3, I still get the same error message. I didn't touch my profiles, bookmarks ect. I can still revert back to ver. 3.6.2.
cor-el
  • Top 10 Contributor
  • Moderator
17348 個解決方法 156820 個答案

Did you delete the Firefox program folder? C:\Program Files\Mozilla Firefox\

Did you delete the Firefox program folder? C:\Program Files\Mozilla Firefox\

提出問題者

Yes I deleted the program folder, c:\program files\mozilla\firefox After removing program Via add remove ( XP Service pack 3) I still get the same error after trying to update from 3.6.2

Yes I deleted the program folder, c:\program files\mozilla\firefox After removing program Via add remove ( XP Service pack 3) I still get the same error after trying to update from 3.6.2