Problems with faulty Log-in pop-up
HI. My account on Firefox BROWSER is being and staying disconnected. I get a pop-up login message (attached) - but as I fill it correctly it just repeats and recycles. I never actually get to connect browser and account.
I do have acces to my account via Mozillas main website gateway - so the login is correct. But that doesn't repair the browser issue.
MAC OS X 12.2.1 and MacBook Pro (Retina, 15-inch, Mid 2015)
Thanks for any suggestions to fix this.
T
所有回覆 (2)
I have cleared cookies and cache, but it didn't resolve the issue, so the browser stays disconnected from the account.
由 thorbjorn.andersen 於 修改
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}