搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

iOS browser

  • 3 回覆
  • 1 有這個問題
  • 12 次檢視
  • 最近回覆由 SUMOsJR

more options

My Firefox browser on IPhone stopped working or responding at all suddenly after the recent update V. 40 , I cannot uninstall or reinstall as there are access data saved and cannot lose it , I need urgent help please

My Firefox browser on IPhone stopped working or responding at all suddenly after the recent update V. 40 , I cannot uninstall or reinstall as there are access data saved and cannot lose it , I need urgent help please
附加的畫面擷圖

所有回覆 (3)

more options

We have identified an issue with the recent version release of Firefox for iOS (version 40). The issue may present itself as the browser getting stuck loading the last tab or the browser becoming unresponsive. Our product engineers are looking into the issue and plan to release a fix in an upcoming dot release.

more options

I really hope that can do it very quick as it is very urgent for me that I saved some important credentials and taps into this browser which I shouldn’t miss every day. And really so far cannot take them to another browser so it causing a loss for me every day

more options

Hi there.

I saw a post today noting that iOS V40.1 was rolling out. This dot release should resolve the freezing issues when too many tabs were open.

If you have not already received the update, check the iOS app store and download the latest version to see if it resolves your issue.