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No window was opened, but window's name that closed still appear

  • 10 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 FredMcD

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Problems that I faced: 1. There is no firefox window opened, but "new staff train - google drive" window name still appear. Please see attachments. ( the "new staff train" was a window that was closed long time ago) 2. Normally, when one minimises a window and clicks the firefox, the minimize window will pop up, but now it won't.

I did try to delete, uninstall and reinstall firefox, but the problem still exists. Please advise what I can do to solve this inconvenience. Currently, I'm using Firefox 89.0

附加的畫面擷圖

被選擇的解決方法

The problem finally solved after I uncheck "restore previous session"-> Quit firefox-> Restart my laptop-> reopen firefox (the "new staff train" still there) -> quit firefox -> restart firefox. Finally the tab that mention "fail to restart previous window" came out -> start new (the "new staff train" finally disappear)

Thank you for the help and your time ◡̈ It's a long try and error.

從原來的回覆中察看解決方案 👍 0

所有回覆 (10)

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Did you try: Show All Windows?

有幫助嗎?

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the second picture is the "show all window"... it's showing that no window is open, but the "new staff train- google drive" name is still appear

有幫助嗎?

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FredMcD said

Did you try: Show All Windows?

the second picture is the "show all window"... it's showing that no window is open, but the "new staff train- google drive" name is still appear

有幫助嗎?

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What happens when you click on New Staff Train?

有幫助嗎?

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FredMcD said

What happens when you click on New Staff Train?

nothing happens. The "new staff train" window won't appear

有幫助嗎?

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Reboot the computer.

有幫助嗎?

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FredMcD said

Reboot the computer.
I have already tried to reboot the computer for few times and the "new staff train" window still appears. 

I have tried to uninstall and download firefox 89.0.1 from firefox website, then reinstall firefox too. BUT the problem still there.

有幫助嗎?

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I called for more help.

有幫助嗎?

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選擇的解決方法

The problem finally solved after I uncheck "restore previous session"-> Quit firefox-> Restart my laptop-> reopen firefox (the "new staff train" still there) -> quit firefox -> restart firefox. Finally the tab that mention "fail to restart previous window" came out -> start new (the "new staff train" finally disappear)

Thank you for the help and your time ◡̈ It's a long try and error.

有幫助嗎?

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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

有幫助嗎?

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