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will not boot up

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  • 1 有這個問題
  • 10 次檢視
  • 最近回覆由 cor-el

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When trying to open firefox the following message appears.

Firefox is already running, but not responding. The old Firefox process must be closed to open a new window. If I pic Close Firefox the error message goes away but comes back. I've tried uninstalling and reinstalling with and without resetting to default but no help. Same issue appears.

附加的畫面擷圖

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Try to delete parent.lock in the profile folder.

Location used for the main profile that keeps your personal data.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.