Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Can't update firefox

  • 2 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

brubudge
brubudge
more options

I have windows 7 and am unable to update firefox. Chase bank will not respond to older version. Firefox has not updated automatically and I can't update it myself

I have windows 7 and am unable to update firefox. Chase bank will not respond to older version. Firefox has not updated automatically and I can't update it myself

所有回覆 (2)

FredMcD
FredMcD
more options

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your troubleshooting information shows Firefox 52 on Windows XP and Firefox 52.9.0 is the last version for this platform Current Firefox releases require Windows 7 and newer. Users on Windows XP and Vista have been moved to the Firefox 52 ESR version.

Did you use another computer or are you really on Windows XP ?

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.