X
點擊此處開啟此網站的行動版。

技術支援討論區

Accidentally clicked on a pop-up that deleted my addons

已張貼

Before I noticed this pop-up message

We rolled out a hotfix that re-enables affected add-ons. The fix will be automatically applied in the background within the next few hours. For more details, please check out the update at https://support.mozilla.org/en-US/kb/add-ons-failing-install-firefox

Is there anything I can do about it to not lose my data after - hopefully - fix is issued and I'll be able to re download my add-ons? This is related to today's bug "Download failed. Please check your connection." (The pop-up that prompted addon removal was on the addons page by the way.)

Before I noticed this pop-up message We rolled out a hotfix that re-enables affected add-ons. The fix will be automatically applied in the background within the next few hours. For more details, please check out the update at https://support.mozilla.org/en-US/kb/add-ons-failing-install-firefox Is there anything I can do about it to not lose my data after - hopefully - fix is issued and I'll be able to re download my add-ons? This is related to today's bug "Download failed. Please check your connection." (The pop-up that prompted addon removal was on the addons page by the way.)

由 Kubu08 於 修改

額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0

更多資訊

jscher2000
  • Top 10 Contributor
8774 個解決方法 71729 個答案

Kubu08 said

I found this crash report and have been using that version till April this year. So it's Firefox 56.0.2. I guess also I had multi-process application disabled, cause it was set to 1. Unless that means something else and I'm reading it wrong.

I can't tell from the report how many processes Firefox was using. However, if you were able to kill a Firefox process without killing Firefox completely, it must have been running more than one process.

''Kubu08 [[#answer-1221364|said]]'' <blockquote> I found [https://crash-stats.mozilla.org/report/index/51ffbd56-8377-4e47-bc4d-a379e0190215 this crash report] and have been using that version till April this year. So it's Firefox 56.0.2. I guess also I had multi-process application disabled, cause it was set to 1. Unless that means something else and I'm reading it wrong. </blockquote> I can't tell from the report how many processes Firefox was using. However, if you were able to kill a Firefox process without killing Firefox completely, it must have been running more than one process.

提出問題者

@jscher2000 It was running more than one process - except one of them was always two hundred percent bigger than others. If I killed that process in task manager it would only crash my working tab - the one I had currently opened. :)

Guess, I wasn't clear enough - I meant if you can check if I had e10s / multi-process feature enabled or not.

@jscher2000 It was running more than one process - except one of them was always two hundred percent bigger than others. If I killed that process in task manager it would only crash my working tab - the one I had currently opened. :) Guess, I wasn't clear enough - I meant if you can check if I had e10s / multi-process feature enabled or not.

由 Kubu08 於 修改