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技術支援討論區

Why does Firefox take about 25-seconds to start?

已張貼

It only happens when I open Firefox. I can open additional tabs or windows after Firefox starts almost immediately. It happens like that every time. I will say that I have I.E. 11 Browser installed on this same computer & I do not have that problem. I have tried refreshing Firefox in the past with no improvement. What can you suggest?

Thank you!

It only happens when I open Firefox. I can open additional tabs or windows after Firefox starts almost immediately. It happens like that every time. I will say that I have I.E. 11 Browser installed on this same computer & I do not have that problem. I have tried refreshing Firefox in the past with no improvement. What can you suggest? Thank you!

由 hgw53t 於 修改

被選擇的解決方法

Hello hgw53t,

Would you, as a test, disable that Shield Study extension :

"ETP Search Volume Study 1.2 "

Does that make a difference  ?

從原來的回覆中察看解決方案 1
引用

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • Firefox 66.0.3
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; rv:66.0) Gecko/20100101 Firefox/66.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/66.0.3/WINNT/en-US/

擴充套件

  • ETP Search Volume Study 1.2 (etp-search-volume-study@shield.mozilla.org)
  • uBlock Origin 1.18.16 (uBlock0@raymondhill.net)
  • Avast Online Security 18.4.140 (wrc@avast.com) (Inactive)
  • LastPass: Free Password Manager 4.26.0.4 (support@lastpass.com) (Inactive)
  • Zoom Page WE 13.6 (zoompage-we@DW-dev) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: ATI Radeon X1200 Series
  • adapterDescription2:
  • adapterDeviceID: 0x791f
  • adapterDeviceID2:
  • adapterDrivers: atiumdag atiumdva atitmmxx
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: True
  • crashGuards: []
  • direct2DEnabled: False
  • direct2DEnabledMessage: {u'key': u''}
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.22164
  • driverDate: 12-1-2008
  • driverDate2:
  • driverVersion: 8.561.0.0
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'name': u'HW_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'failed', u'description': u'Direct3D11 Compositing', u'name': u'D3D11_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'failed', u'message': u'Failed to acquire a D3D11 device', u'type': u'runtime'}]}, {u'status': u'unavailable', u'description': u'Direct2D', u'name': u'DIRECT2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'runtime'}]}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'name': u'D3D11_HW_ANGLE', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}]}, {u'status': u'available', u'description': u'GPU Process', u'name': u'GPU_PROCESS', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'opt-in', u'description': u'WebRender', u'name': u'WEBRENDER', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}]}, {u'status': u'blocked', u'description': u'WebRender qualified', u'name': u'WEBRENDER_QUALIFIED', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'No qualified hardware', u'type': u'env'}]}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'name': u'OMTP', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'unavailable', u'description': u'Advanced Layers', u'name': u'ADVANCED_LAYERS', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'available', u'message': u'Enabled for Windows 7 via user-preference', u'type': u'user'}, {u'status': u'unavailable', u'message': u'Requires D3D11', u'type': u'runtime'}]}]}
  • info: {u'AzureContentBackend (UI Process)': u'skia', u'AzureCanvasBackend (UI Process)': u'skia', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'AzureFallbackCanvasBackend (UI Process)': u'cairo', u'ApzAutoscrollInput': 1, u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • lowEndMachine: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: {u'key': u''}
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 1
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.eff6bfdb1db9)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000000000) EGL_VERSION: 1.4 (ANGLE 2.1.0.eff6bfdb1db9) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.eff6bfdb1db9)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000000000) EGL_VERSION: 1.4 (ANGLE 2.1.0.eff6bfdb1db9) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
Pj
  • Top 25 Contributor
44 個解決方法 868 個答案

有幫助的回覆

hgw53t said

Why does Firefox take about 25-seconds to start?

Try Menu > Help > Restart With Add-ons Disabled and see if it starts faster. If it does, then one or more Extensions may be slowing things down. This could be normal with the slower start with one or more Extensions.

Let's check your computer stats:

Please do the following:

Click on the Windows icon 'Start' (bottom-left) and in the right column, bottom, click on Run. Enter in:

DxDiag


...Wait until the green bar loads and disappears, then click "Save All Information".
Post back here in the Forum with a Copy-n-Paste of just these information parts, under these three Headers:


System Information



Display Devices



Disk & DVD/CD-ROM Drives



~Pj

''hgw53t [[#question-1256999|said]]'' <blockquote> Why does Firefox take about 25-seconds to start? </blockquote> Try '''Menu > Help > Restart With Add-ons Disabled''' and see if it starts faster. If it does, then one or more Extensions may be slowing things down. This could be normal with the slower start with one or more Extensions. Let's check your computer stats: Please do the following: <Br> Click on the Windows icon ''''Start'''' (bottom-left) and in the right column, bottom, click on '''Run'''. Enter in: <Center>'''DxDiag'''</Center><Br> <Br> ...Wait until the green bar loads and disappears, then click "'''Save All Information'''". <Br> Post back here in the Forum with a Copy-n-Paste of just these information parts, under these three Headers:<Br> <Hr>'''System Information'''<Hr> <Br> <Hr>'''Display Devices'''<Hr> <Br> <Hr>'''Disk & DVD/CD-ROM Drives'''<Hr> <Br><Br> ~Pj
這篇文章有幫助嗎? 1
引用

提出問題者

Here is a copy-n-paste of the dxdiag you asked me to send. It's not new, but is fairly recent (1/19/2019). Does everything look "normal" or not?


System Information


Time of this report: 1/19/2019, 18:43:40

      Machine name: TOM-PC
  Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181228-0954)
          Language: English (Regional Setting: English)

System Manufacturer: TOSHIBA

      System Model: Satellite A215
              BIOS: BIOS Version 1.00   
         Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-53 (2 CPUs), ~1.7GHz
            Memory: 3454MB RAM

Available OS Memory: 3454MB RAM

         Page File: 1448MB used, 5457MB available
       Windows Dir: C:\Windows
   DirectX Version: DirectX 11

DX Setup Parameters: Not found

  User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
   DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode



Display Devices


         Card name: ATI Radeon X1200 Series 
      Manufacturer: ATI Technologies Inc.
         Chip type: ATI Radeon X1200 Series (0x791F)
          DAC type: Internal DAC(400MHz)
        Device Key: Enum\PCI\VEN_1002&DEV_791F&SUBSYS_FF1A1179&REV_00
    Display Memory: 1598 MB
  Dedicated Memory: 127 MB
     Shared Memory: 1471 MB
      Current Mode: 1280 x 800 (32 bit) (60Hz)
      Monitor Name: Generic PnP Monitor
     Monitor Model: unknown
        Monitor Id: LPLDD00
       Native Mode: 1280 x 800(p) (59.910Hz)
       Output Type: Internal
       Driver Name: atiumdag.dll,atiumdva.cap,atitmmxx.dll

Driver File Version: 7.14.0010.0630 (English)

    Driver Version: 8.561.0.0
       DDI Version: 9Ex
      Driver Model: WDDM 1.0
 Driver Attributes: Final Retail
  Driver Date/Size: 12/1/2008 20:29:34, 4033536 bytes
       WHQL Logo'd: Yes
   WHQL Date Stamp: 
 Device Identifier: {D7B71EE2-3A5F-11CF-BF70-10DFA1C2CA35}
         Vendor ID: 0x1002
         Device ID: 0x791F
         SubSys ID: 0xFF1A1179
       Revision ID: 0x0000
Driver Strong Name: oem24.inf:ATI.Mfg:ati2mtag_RS690M:8.561.0.0:pci\ven_1002&dev_791f
    Rank Of Driver: 00F62001
       Video Accel: ModeMPEG2_A ModeMPEG2_C 
  Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
      D3D9 Overlay: Not Supported
           DXVA-HD: Not Supported
      DDraw Status: Enabled
        D3D Status: Enabled
        AGP Status: Enabled



Disk & DVD/CD-ROM Drives


     Drive: C:
Free Space: 80.3 GB

Total Space: 113.0 GB File System: NTFS

     Model: SanDisk SDSSDA120G ATA Device
     Drive: E:
Free Space: 1.4 GB

Total Space: 1.5 GB File System: NTFS

     Model: SanDisk SDSSDA120G ATA Device
     Drive: D:
     Model: TSSTcorp CD/DVDW TS-L632D ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 16:29:03, 108544 bytes
Here is a copy-n-paste of the dxdiag you asked me to send. It's not new, but is fairly recent (1/19/2019). Does everything look "normal" or not? ------------------ System Information ------------------ Time of this report: 1/19/2019, 18:43:40 Machine name: TOM-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181228-0954) Language: English (Regional Setting: English) System Manufacturer: TOSHIBA System Model: Satellite A215 BIOS: BIOS Version 1.00 Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-53 (2 CPUs), ~1.7GHz Memory: 3454MB RAM Available OS Memory: 3454MB RAM Page File: 1448MB used, 5457MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode --------------- Display Devices --------------- Card name: ATI Radeon X1200 Series Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon X1200 Series (0x791F) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_791F&SUBSYS_FF1A1179&REV_00 Display Memory: 1598 MB Dedicated Memory: 127 MB Shared Memory: 1471 MB Current Mode: 1280 x 800 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: LPLDD00 Native Mode: 1280 x 800(p) (59.910Hz) Output Type: Internal Driver Name: atiumdag.dll,atiumdva.cap,atitmmxx.dll Driver File Version: 7.14.0010.0630 (English) Driver Version: 8.561.0.0 DDI Version: 9Ex Driver Model: WDDM 1.0 Driver Attributes: Final Retail Driver Date/Size: 12/1/2008 20:29:34, 4033536 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-3A5F-11CF-BF70-10DFA1C2CA35} Vendor ID: 0x1002 Device ID: 0x791F SubSys ID: 0xFF1A1179 Revision ID: 0x0000 Driver Strong Name: oem24.inf:ATI.Mfg:ati2mtag_RS690M:8.561.0.0:pci\ven_1002&dev_791f Rank Of Driver: 00F62001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 80.3 GB Total Space: 113.0 GB File System: NTFS Model: SanDisk SDSSDA120G ATA Device Drive: E: Free Space: 1.4 GB Total Space: 1.5 GB File System: NTFS Model: SanDisk SDSSDA120G ATA Device Drive: D: Model: TSSTcorp CD/DVDW TS-L632D ATA Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 16:29:03, 108544 bytes

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McCoy
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398 個解決方法 3524 個答案

選擇的解決方法

Hello hgw53t,

Would you, as a test, disable that Shield Study extension :

"ETP Search Volume Study 1.2 "

Does that make a difference  ?

Hello hgw53t, Would you, as a test, disable that Shield Study extension : "ETP Search Volume Study 1.2 " Does that make a difference ?
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I would be glad to if you could tell me how. It isn't in extensions or plug-ins in the add-ons section.

Thank youMcCoy said

Hello hgw53t, Would you, as a test, disable that Shield Study extension : "ETP Search Volume Study 1.2 " Does that make a difference  ?
I would be glad to if you could tell me how. It isn't in extensions or plug-ins in the add-ons section. Thank you''McCoy [[#answer-1215583|said]]'' <blockquote> Hello hgw53t, Would you, as a test, disable that Shield Study extension : "ETP Search Volume Study 1.2 " Does that make a difference ? </blockquote>
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McCoy
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398 個解決方法 3524 個答案

hgw53t said

I would be glad to if you could tell me how. It isn't in extensions or plug-ins in the add-ons section.

That's odd - your system details show under "Extensions":

"ETP Search Volume Study 1.2 (etp-search-volume-study@shield.mozilla.org) "

What do you see when you type in the address bar :

"about:studies" (without the quotation marks) and press Enter ?

''hgw53t [[#answer-1215587|said]]'' <blockquote> I would be glad to if you could tell me how. It isn't in extensions or plug-ins in the add-ons section. </blockquote> That's odd - your system details show under "Extensions": "ETP Search Volume Study 1.2 (etp-search-volume-study@shield.mozilla.org) " What do you see when you type in the address bar : "about:studies" (without the quotation marks) and press Enter ?
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Pj
  • Top 25 Contributor
44 個解決方法 868 個答案

McCoy said

hgw53t said
I would be glad to if you could tell me how. It isn't in extensions or plug-ins in the add-ons section.

That's odd - your system details show under "Extensions":

"ETP Search Volume Study 1.2 (etp-search-volume-study@shield.mozilla.org) "

Maybe that's the hangup. ETP Search Extension messing things up and not showing up in Add-ons, but yet it's there?


~Pj

''McCoy [[#answer-1215588|said]]'' <blockquote> ''hgw53t [[#answer-1215587|said]]'' <blockquote> I would be glad to if you could tell me how. It isn't in extensions or plug-ins in the add-ons section. </blockquote> That's odd - your system details show under "Extensions": "ETP Search Volume Study 1.2 (etp-search-volume-study@shield.mozilla.org) " </blockquote> Maybe that's the hangup. '''ETP Search''' Extension messing things up and not showing up in Add-ons, but yet it's there? ~Pj
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I found it & removed it as that was the only option I saw. Firefox takes about 15-seconds to start now as compared to 25-seconds before.

 Many thanks for the support!
I found it & removed it as that was the only option I saw. Firefox takes about 15-seconds to start now as compared to 25-seconds before. Many thanks for the support!

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