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My firefox crashed and I re-installed it. Now it says one copy of firefox already running and the software does not open

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My firefox crashed and I re-installed it. Now when after re-installing I tried to open the application, it gives me a message that a copy of firefox is already running and you cannot open another copy of the software.

I checked and removed all firefox documents and re-installed but the same problem occurs.

My firefox crashed and I re-installed it. Now when after re-installing I tried to open the application, it gives me a message that a copy of firefox is already running and you cannot open another copy of the software. I checked and removed all firefox documents and re-installed but the same problem occurs.
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額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/603.3.8 (KHTML, like Gecko) Version/10.1.2 Safari/603.3.8

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FredMcD
  • Top 10 Contributor
4126 個解決方法 57598 個答案

What's your computer system and Firefox version?

Reboot the computer. Is the problem still there?

What's your computer system and Firefox version? Reboot the computer. Is the problem still there?
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提出問題者

Mac OS X Yosemite 10.10.5

Mac OS X Yosemite 10.10.5
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rebooted. no help. have attached a screenshot of the error

rebooted. no help. have attached a screenshot of the error
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FredMcD
  • Top 10 Contributor
4126 個解決方法 57598 個答案

From the time you booted up, describe what you did that lead up to the error message.

From the time you booted up, describe what you did that lead up to the error message.
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FredMcD
  • Top 10 Contributor
4126 個解決方法 57598 個答案
[https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding "Firefox is already running but is not responding" error message - How to fix it]
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McCoy
  • Top 10 Contributor
441 個解決方法 3940 個答案
Hello dushyantchopra, Would you please take a look at this : https://www.basezap.com/cant-open-firefox-because-a-copy-of-firefox-is-already-open-mac/ And also : https://apple.stackexchange.com/questions/196771/cant-open-firefox-because-a-copy-of-firefox-is-already-open Does that help ?
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I tried this, but could not find firefox running in the activity monitor.

I tried this, but could not find firefox running in the activity monitor.
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I re-installed firefox and tried to open it. Got the same error message

I re-installed firefox and tried to open it. Got the same error message
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FredMcD
  • Top 10 Contributor
4126 個解決方法 57598 個答案

Did you do a clean install? (Removing all program folders)

Did you do a clean install? (Removing all program folders)
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Yup I removed everything

Yup I removed everything
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