搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

My mom's bookmarks showing up on my account, mine dissappearing and showing up on hers... What is happening?

  • 無回覆
  • 1 有這個問題
  • 21 次檢視
more options

My mom just reset her windows 10 laptop because it crashed. When she reinstalled and synced her firefox account, her bookmarks were crazy. There are out of order and there are both current and old bookmarks from my account, her account, AND my dad's account. The weird thing is that none of the accounts are connected in any way, except that the computers are in the same house, which shouldn't affect anything. Why is this happening and how do we fix it?

My mom just reset her windows 10 laptop because it crashed. When she reinstalled and synced her firefox account, her bookmarks were crazy. There are out of order and there are both current and old bookmarks from my account, her account, AND my dad's account. The weird thing is that none of the accounts are connected in any way, except that the computers are in the same house, which shouldn't affect anything. Why is this happening and how do we fix it?