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I can log onto Firefox, but cannot browze anything. It just stays with a blank page that come up with logon. Can you help with this?

  • 3 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 FredMcD

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System is Windows 10. I cannot get to troubleshooting or anything from that computer, so am using another computer. I would just uninstall Firefox and redo the whole thing, but I have no idea how to uninstall programs on Windows 10. Any help would be appreciated.

System is Windows 10. I cannot get to troubleshooting or anything from that computer, so am using another computer. I would just uninstall Firefox and redo the whole thing, but I have no idea how to uninstall programs on Windows 10. Any help would be appreciated.

被選擇的解決方法

rafausett said

I cannot get to troubleshooting or anything from that computer

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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選擇的解決方法

rafausett said

I cannot get to troubleshooting or anything from that computer

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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Thank you for the help!

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Glad to help. Safe Surfing.